Configure a PIP lifecycle event

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • After a PIP request is initiated by a manager, a structured workflow (a predefined lifecycle event) auto-initiates tasks for a manager, an employee, and an ER agent.

    Vorbereitungen

    • Role required: admin
    • Install the Human Resources Scoped App: Employee Relations, and Enterprise Onboarding and Transitions plugins.
    • Activate the HR Taxonomy, and Document Templates applications from ServiceNow Store.

    Prozedur

    1. Navigate to All > Lifecycle Events > Administration > Manage Lifecycle Events.
    2. Open the Performance Improvement plan (PIP) life cycle event with predefined activity sets and activities.
      Abbildung : 1. Performance Improvement plan (PIP) lifecycle event
      Performance Improvement plan lifecycle event
    3. Configure the activity set and activities as per your business use case.