HR templates allow you to automatically populate fields on an HR case or task form. You can configure HR templates for HR services, HR catalog items, HR service activities, and lifecycle event activities.

Tabelle : 1. Configuration

For	Configure
HR service	Configure an HR case template to automatically populate fields on the HR case form when a request for that service is made.
HR catalog item	Edit the HR case template for an HR catalog item to automatically populate fields on the HR case form when a request for that item is made.
HR service activity	Configure an HR task template to automatically populate fields on the HR task form when the HR service activity is triggered.
Lifecycle event activity	Configure an HR task template to automatically populate fields on the HR task form when the lifecycle event activity is triggered.