Report an AI case form
Use the Report an AI case form in the Anonymous Report Center to report an AI case with the necessary details. After you submit the AI case report, mandatory fields and input format are validated before submission.
See the following table for a description of the field values.
| Field | Description |
|---|---|
| Basic information | |
| Type of AI issue | Category of the AI issue being reported. The following options are available.
Hinweis: This field is mandatory. |
| Brief summary of the AI case | Short, descriptive summary of the concern. For example, Incorrect AI recommendation shown to customers. Hinweis: This field is mandatory. |
| Date you became aware of this event | Date when you first became aware of the AI-related issue. By default, the current system date populates this field. Input the date in the following format: YYYY-MM-DD. The date provided cannot be a future date. |
| Describe what happened in a few words | Provide a detailed description of the AI case. Explain what happened, why it may involve improper or risky use of AI, and any potential impact on the organization, customers, or operations. Anonymous reports
accept standard text characters only. Unsupported characters, including spaces, symbols, scripts, and code, are automatically removed during submission. Only alphanumeric characters and Hinweis: This field is mandatory. |
| Rate this case as criticality | Indicate the severity or criticality level of the AI case. The following options are available.
|
| Nature of impact | |
| Business units involved or impacted | Business units affected by the AI case. For example, HR, Operations, Customer Service, or Risk & Compliance. |
| Departments involved or impacted | Departments affected by the AI case, such as Marketing, Legal, or Operations. Enter Skip if unknown if applicable. |
| Location/jurisdiction | Location where the event occurred, such as an office site, department area, internal system, application, or customer-facing environment. |
| Text verification | Enter the CAPTCHA verification code on the screen. |