Provide comments or explanations regarding the submitted feedback using the Advanced Risk application. You can either remediate or reject the feedback, provided that there’s proper justification.
Vorbereitungen
Role required: sn_rvw_feedback.respondent
Prozedur
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Navigate to .
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Open the Feedback that you want to respond.
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To respond to the feedback from the record side panel, select the list
icon on the record and do the following:
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Provide comments or explanations regarding the feedback submitted in the Response field.
Response field is required to reject a feedback item.
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Select Remediate or Reject.
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To respond to the feedback on the record, navigate to the Response section and do the following:
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Select the response in the Response field.
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Provide comments or explanations regarding the feedback submitted in the Respondent comments.
The Respondent comments field becomes required when you select the response as Rejected.
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Select Save.
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To respond to the feedback items, select the Items related list and do the following:
The Items related list appears only when the reviewer adds feedback items while providing the feedback.
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Select the feedback items.
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Select the response in the State field.
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Provide comments or explanations regarding the feedback submitted in the Respondent comments.
The Respondent comments field becomes required when you select the response as Rejected.
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Select Save.
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Select Send for review.
You must close all the open items to send the feedback to the reviewer.