---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create workflow state

# Create a workflow state for a compliance case or request {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create a workflow state for a compliance case or request to define the life cycle of the case or request using the Compliance Case Management application. GRC State Model is to configure the states and the state transitions that are created as part of the table.

## Vorbereitungen

Role required: sn_compliance_case_admin

## Warum und wann dieser Vorgang ausgeführt wird

To create new states for the compliance case, the admin must create a new state in the State field of the compliance case table.

## Prozedur

1. Navigate to AllCompliance Case ManagementState Models.
2. Open the state model that you want to add the workflow to.
3. Select New from the GRC workflow states related list.
4. Fill in the fields on the form.  
   For a description of the field values on the Workflow state form, see [Workflow State form](https://servicenow-prod.fluidtopics.net/1Un4fgqfhTBWCRJnA33Upw "Use the Workflow State form to define the workflow states in the GRC: Compliance Case Management application.").
5. Select Submit.
* **[Workflow State form](https://servicenow-prod.fluidtopics.net/1Un4fgqfhTBWCRJnA33Upw)**   
  Use the Workflow State form to define the workflow states in the GRC: Compliance Case Management application.