---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

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    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Recovery tier in Classic Workspace

# Configure recovery tier for impact assessment {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure and use recovery tier to assign a single recovery time and name to a similar range of recovery time objective (RTO) values.

## Vorbereitungen

Role required: sn_bcm.admin

## Warum und wann dieser Vorgang ausgeführt wird

Recovery tiers are also associated with other organizational expectations such as levels of support, escalation, and communication.

Recovery tiers are used in these areas:

* BIA scores and impact assessment result.
* Element recovery times.

{#configure-recovery-tier-bia__ul_cc4_mbv_nnb}  
Some examples of recovery tiers include:

* Tier 1 -- Mission Critical: 2 hours RTO.
* Tier 5 -- Non-Essential: 1 week RTO.
{#configure-recovery-tier-bia__ul_jjs_qcv_nnb}

Although there is no limitation to the number of recovery tiers, an organization can set 4 to 6 recovery tiers.  
Hinweis:  
Recovery tiers are automatically calculated on BIAs and element RTO by selecting the nearest recovery tier maximum time.

## Prozedur

1. Navigate to Business ContinuityGeneral AdministrationRecovery Tiers.
2. Click New.
3. On the form, fill in the fields.  
   {#configure-recovery-tier-bia__table_ef5_5x5_nnb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name for the recovery tier level. |
   | Recovery time objectives | Metric that calculates how quickly the business should recover an element after a disaster. |
   [Tabelle : 1. Recovery Tier form]

   {#configure-recovery-tier-bia__table_ef5_5x5_nnb}
4. Click Submit.