---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Now Assist

# Now Assist for Third-party Risk Management (TPRM) {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Use the ServiceNow®
Now Assist for Third-party Risk Management (TPRM) application to empower your risk management teams with generative AI-powered capabilities to automate and streamline data collection enabling teams to efficiently gather, validate, and report on
third-party risk information.

## Get started {#now-assist-tprm__section_hht_hgl_5yb}

|-|-|-|
| [ExploreLearn more about Now Assist for TPRM](https://servicenow-prod.fluidtopics.net/~MPwmzsu736TH38_Xm2KCQ "With the Now Assist for Third-party Risk Management (TPRM) application, you can use skills to automate the collection of TPRM risk data.") | [ConfigureConfigure the Now Assist for TPRM application to get started](https://servicenow-prod.fluidtopics.net/7s8s1Jdqf0O2xkzmZ4qSqQ "If you have the admin role, you can configure the Now Assist for Third-party Risk Management (TPRM) application so that agents can use the generative AI capabilities in Vendor Management Workspace and Core UI.") | [Use TPRM generative AIUse generative AI capabilities offered by Now Assist for TPRM](https://servicenow-prod.fluidtopics.net/oQAQx8noCHu6q1wGiqz~rA "If you have the TPR assessor [sn_vdr_risk_asmt.vendor_assessor] role, you can summarize a TPRM issue by using the Now Assist for Third-party Risk Management (TPRM) application.") |
[ ]

{#now-assist-tprm__table_iht_hgl_5yb}  
Wichtig:  
* Not all model providers are available for customers with in-country SKUs, and some Now Assist products/features are currently unavailable for in-country customers. For more information, see the [KB1584492](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1584492) article in the Now Support Knowledge Base. Be sure to check for model provider availability updates in future releases.{#now-assist-tprm__na-in-country-notice}
* Some Now Assist products/features are currently unavailable for customers in the FedRAMP, NSC DOD IL5, or Australia IRAP-Protected data centers, self-hosted customers, or in other restricted environments. For more information, see the [KB0743854](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0743854) article in the Now Support Knowledge Base. Be sure to check for availability updates in future releases.{#now-assist-tprm__na-restricted-envs-notice}
* Some Now Assist products/features are currently available only for customers in some regions. Be sure to check for availability updates in future releases.{#now-assist-tprm__na-standalone-language-notice}
* Some AI products and skills are not available in Regulated Markets. For more information, see [KB2593939: Regulated Markets AI Products/Skills Not Available](https://support.servicenow.com/kb?id=kb_article_view&sys_kb_id=e8d7cc82475aba90b7832920326d4362). Be sure to check for availability updates in future releases.
{#now-assist-tprm__ul_j3b_4vd_wcc}

## Troubleshoot and get help {#now-assist-tprm__section_nht_hgl_5yb}

* [ServiceNow Community on AI and Intelligence](https://www.servicenow.com/community/ai-intelligence-articles/tkb-p/ai-platform-kb)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
{#now-assist-tprm__ul_oht_hgl_5yb}

## AI limitations {#now-assist-tprm__section_w4v_wxm_xyb}

This application uses artificial intelligence (AI) and machine learning, which are rapidly evolving fields of study that generate predictions based on patterns in data. As a result, this application may not
always produce accurate, complete, or appropriate information. Furthermore, there is no guarantee that this application has been fully trained or tested for your use case. To mitigate these issues, it is your responsibility
to test and evaluate your use of this application for accuracy, harm, and appropriateness for your use case, employ human oversight of output, and refrain from relying solely on AI-generated outputs for decision-making
purposes. This is especially important if you choose to deploy this application in areas with consequential impacts such as healthcare, finance, legal, employment, security, or infrastructure. You agree to abide by [ServiceNow's AI Acceptable Use Policy](https://www.servicenow.com/ai-acceptable-use-policy.html), which may be updated by ServiceNow.{#now-assist-tprm__p_kv2_nfg_h1c}

## Data processing {#now-assist-tprm__section_x4v_wxm_xyb}

This application requires data to be transferred from ServiceNow customers' individual instances to a centralized ServiceNow environment, which may be located in a different data center region from the one where your instance is, and potentially to a third-party cloud provider, such as Microsoft Azure. This data is handled per ServiceNow's internal policies and procedures, including our policies available through our [CORE Compliance Portal](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0564067).{#now-assist-tprm__p_lv2_nfg_h1c}

## Data collection {#now-assist-tprm__section_y4v_wxm_xyb}

ServiceNow collects and uses the inputs, outputs, and edits to outputs of this application to develop and improve ServiceNow technologies including ServiceNow models and AI products. In addition, this application will collect incident data (for Incident Assist and Knowledge Assist) and chat transcripts (for Chat Assist). Customers can opt out of future data collection at any time, as described in the [Now Assist Opt-Out page](https://www.servicenow.com/docs/access?context=opt-out-of-data-sharing-for-now-assist&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).

For more information, see the [Now Assist documentation](https://www.servicenow.com/docs/access?context=platform-now-assist-landing&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US).