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sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

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ft:locale :

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ft:publication_title :

    - Australia Governance, Risk, and Compliance

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---

# Business impact analysis

# Business impact analysis {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

Business impact analysis is a structured process where you assess the impact categories and dependencies and predict the consequences of a disruption on a business process or business function.

## An integral component of your business continuity plan {#bia-uib__section_r5r_mv3_mxb}

A business impact analysis is an integral component of the business continuity plan for an organization. It includes information on the important information systems and a planning component that includes the strategies for minimizing
your risks.

Business managers have to make challenging decisions that can contribute to overall business growth. Sometimes, an unforeseen event or a disruption can cause disruptive effects. Performing a business impact analysis helps your
business to mitigate these concerns. By evaluating the potential impact of an event or a decision, your business can predict future consequences and recover from setbacks successfully.

For information on the use cases for business impact analysis, see [Use cases for business impact analysis](https://servicenow-prod.fluidtopics.net/u9ipAgtfvYxWbbSOiiu44A "You can use the Business Continuity Management application to assess the impact of a downtime on your business services or processes and technical entities such as datacenters or applications. For creating a business impact analysis for your organization, you can refer to the common use cases that are used for managing the business continuity tasks.").

## Steps involved in creating a business impact analysis {#bia-uib__section_cn1_bws_byb}

Creating a business impact analysis includes these steps:

* The business impact analysis owner creates a business impact analysis either from the Home page or the business impact analysis record page in the List view of the BCM UIB Workspace.
* The BIA owner adds additional details for the business impact analysis on the Details tab.
* Different users of the BCM application respond to the assessment questionnaire for the business impact analysis on the Assessment tab.
* Based on the responses received, the BCM application calculates the recovery time objective (RTO), recovery point objective (RPO), and dependencies for the business impact analysis.
* The business impact analysis owner reviews the information and submits the analysis for a review and approval to the business manager for services or IT manager for applications respectively.
* The business manager, IT manager, or BCM lead review the details of the business impact analysis and approve or reject it.
* An approved business impact analysis is moved to Approved and later, it is moved to the Archived state.
* The business impact analysis owner can generate the PDF of the analysis and save a copy for reference.
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A typical business impact analysis workflow is shown in the examples:

## Setup tasks for the business impact analysis administrator {#bia-uib__section_sjg_1gy_1yb}

If you are the business impact analysis administrator, you can view [Setup for a business impact analysis](https://servicenow-prod.fluidtopics.net/sAB~qWxOzOlW5Vuo5aO7xQ "The administrative tasks that are associated with a business impact analysis (BIA) are listed in General Administration of the Business Continuity Management application.") for information on the setup tasks.

## Creating a business impact analysis in Business Continuity Workspace {#bia-uib__section_krr_tys_byb}

if you are the business impact analysis owner, you can create a business impact analysis in Business Continuity Workspace by using one of these options:

* You can navigate to the Business impact analysis tab in the Home page and select Create BIA as shown in the example.

  For the description of the cards and action buttons in the Business impact analysis tab of the Home page, see [Home page view](https://servicenow-prod.fluidtopics.net/LCx8WT5vx1Ara9r3Qjz5uA "The Home page in Business Continuity Workspace serves as the landing page of the BCM application.").
* You can also navigate to the List view and select New in the Business Impact Analysis records as shown in the example.

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To create a business impact analysis in Business Continuity Workspace, see [Create a business impact analysis](https://servicenow-prod.fluidtopics.net/Jk0z~JA5VaiPu4AzIkzhFw "Create a business impact analysis in BCM UI Builder Workspace to get the necessary information for a plan."). For information on managing the tasks that are related to a business impact analysis, see [Structured workflows for BIAs](https://servicenow-prod.fluidtopics.net/J4_qxek~BoWFBpn1lazXrg "Perform the tasks that are outlined in this section to create a business impact analysis in Business Continuity Workspace (also known as BCM Configurable Workspace).").