---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# User experience enhancements in the Risk Workspace

# User experience enhancements in the Risk Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

In the new workspace, several enhancements have been made to ease the way you perform
your daily tasks. The user experience enhancements are useful for new GRC
users or users who do not have the complete experience of GRC.

## Views of the Risk Workspace {#enhancements-ws__section_u55_xnq_2qb}

The new workspace offers the following views for the users.

List view
:   The list view shows a simplified list of all the modules. You can access the list view by
    clicking the List icon (![List view icon.]()).

Record view
:   The record view provides detailed information about any record. For example, in the risk
    statement form, you can view the complete hierarchy including the parent and children of the
    risk statement. This view provides the complete details including important information such
    as open indicator breaches, open issues, open risk events and so on.

## Miscellaneous user experience improvements {#enhancements-ws__section_dlh_4px_4qb}

Overview pages of records
:   The Overview tab of each record provides you a summary of all the information you need in a
    single view. For example, for a risk record you can see KRI breaches, the controls failures,
    the number of issues open, the open indicator tasks, the number of risks assessed and so
    on.

Contextual side panel for records
:   The Contextual side panel of a record provides detailed related information for the
    records. For example, for a risk, you can see the parent and child hierarchy. You can display
    and close the Contextual side panel by clicking the reference icon (![Contextual side panel icon.]()).

Tasks
:   Tasks is a centralized task inbox that shows your tasks and your group's tasks. You can
    access your tasks by clicking the Tasks icon (![Tasks icon.]() ).

360° relationship view
:   The 360º view feature enables you to view the relationships between a selected record and
    related objects, such as controls, risks, and entity types. The 360º view also enables you to
    interact with all records displayed. For more information, refer to [360° Relationship Visualization](https://servicenow-prod.fluidtopics.net/La9AZg0Wa0Cf4y~u3dvAkQ "The 360° Relationship Visualization application allows you to visually explore the relationships between the different types of critical data that affect your business, such as controls, risks, and issues. The visualization also facilitates quick actions upon the information, such as adding a relationship, closing an issue, or approving a policy exception.").

Breadcrumb navigation
:   The breadcrumb style navigation provides a browser path to navigate a hierarchy of linked
    pages with related content. The breadcrumb style navigation provides a digital trail from the
    user's starting point to the current content, with the ability to navigate to each link.​ For
    more information, refer to [Breadcrumb navigation](https://servicenow-prod.fluidtopics.net/Sug8tl~cWw1ndDlgIMggcQ "The ServiceNow Australia release supports breadcrumb navigation for all GRC modules including workspaces. Breadcrumbs provide a browser path to navigate a hierarchy of linked pages with related content.")

Consolidated issues page
:   The comprehensive issue management page shows you a detailed status of your issues. For
    example, you can see overdue issues, issues approaching the overdue date, issues by priority
    and so on. You can also see the issues assigned to you and your group. This feature makes
    issue tracking easy. You can access your issues by clicking the Issue landing page icon
    (![Issue landing page icon.]() ). For more information, refer to [Issue management in the Risk Workspace](https://servicenow-prod.fluidtopics.net/Kht2yCz~AZZrHDzhRhg5wg "The issues landing page in the Risk Workspace provides logged-in managers and users with all the information they need to manage issues on a single page. The landing page features actionable insights, quick action buttons, filters, and access to open issue triages.").