---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Explore

# Exploring Now Assist for Integrated Risk Management (IRM) {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

With the Now Assist for Integrated Risk Management (IRM) application, you can use generative AI to support key IRM tasks such as summarizing issues, identifying risks, and reviewing controls. These capabilities are integrated into IRM records and
help streamline how you work with issues, risks, controls, policy exceptions, and more.

## Now Assist for IRM overview {#exploring-now-assist-for-irm__cf-exploring-parent-benefits}

The following generative AI capabilities are available in Now Assist for IRM:

* Simplify and speed up routine IRM tasks with AI-powered assistance embedded in your records.
* Gain quick insights into IRM data without manually parsing through detailed documentation.
* Identify potential risks early by analyzing patterns in existing data.
* Improve decision-making with AI-generated insights available directly in your workflows.
{#exploring-now-assist-for-irm__ul_etx_34y_ygc}

## Now Assist for IRM skills/workflows {#exploring-now-assist-for-irm__section_y3t_ypy_ygc}

Now Assist for IRM includes generative AI capabilities that help you interpret and act on IRM records more efficiently. These capabilities support tasks such as summarizing issue details, reviewing control effectiveness, identifying risks, and analyzing policy exceptions.{#exploring-now-assist-for-irm__table_amn_nsd_bhc__entry__3}

| Workflow | Feature | User role |
|-|-|-|
| [Using agentic workflows in IRM](https://servicenow-prod.fluidtopics.net/Tp4rFXaa_D93WqGvpD918A "Use the Integrated Risk Management AI agent collection to help complete tasks autonomously.") agentic workflow | Leverage the power of AI agents to generate an action plan and suggest remediation tasks for a GRC issue. | * sn_grc_genai.issue_user * sn_irm_gen_ai.user * sn_grc_genai.issue_aiagent_user {#exploring-now-assist-for-irm__ul_irw_wsd_bhc} |
[Tabelle : 1. Agentic workflows]

{#exploring-now-assist-for-irm__table_amn_nsd_bhc}
{#exploring-now-assist-for-irm__table_p1h_lgx_12c__entry__3}

| Skill | Feature | User role |
|-|-|-|
| [Issue Summarization skill](https://servicenow-prod.fluidtopics.net/_TmeP~7OqxeqxaVSTT~qSQ "Use the Issue Summarization skill to view a concise summary of an issue based on its life-cycle data. The skill analyzes the issue’s context and generates a short, readable overview that includes key details such as status, actions, and relevant metadata. This helps you quickly understand the issue without reviewing the full record.") | Analyze issue records using generative AI to generate concise summaries, improving organizational efficiency, team coordination, and productivity. | * sn_grc_genai.issue_user * sn_irm_gen_ai.user {#exploring-now-assist-for-irm__ul_ovk_lgq_cfc} |
| [Generate recommendation for similar control objective](https://servicenow-prod.fluidtopics.net/DyLKZK7oMm5GIYgNhAt9HQ "Generate recommendations by identifying, deduplicating, and rationalizing similar control objectives within the compliance library. This enables identification of redundant control objectives, making it easier to maintain a clean and efficient compliance library.") | Control objective rationalization streamlines risk and compliance management by eliminating redundant or overlapping control objectives, improving efficiency while ensuring compliance. | * sn_irm_gen_ai.user * sn_comp_case.compliance_case_analyst * sn_comp_case.compliance_case_manager {#exploring-now-assist-for-irm__ul_fg5_q4q_dfc} |
| Risk Assessment Summarization | Use Now LLM Service to generate risk assessment summaries from inherent, residual, target risks, and control effectiveness data. These summaries highlight key factors and relevant comments, helping assessors and approvers gain actionable insights. | * sn_grc_sharegenai.risk_asmt_user * sn_risk_advanced.ara_assessor * sn_risk_advanced.ara_approver * sn_irm_gen_ai.user {#exploring-now-assist-for-irm__ul_ypt_v3q_cfc} |
| [AI-driven regulatory alert summarization skill](https://servicenow-prod.fluidtopics.net/unU0j6WWPQRYPo79LPsz2A "The AI-driven summarization feature is designed to provide concise, AI-driven overviews of regulatory alerts directly within the regulatory alert record in the Compliance Workspace. It offers contextual information, including important dates, regulatory authority details, and key changes, helping users to better respond to new alerts.") | Leverage Now LLM Service to convert regulatory content into concise, business-relevant summaries with key changes, deadlines, and compliance actions---delivered in real time. | * sn_irm_gen_ai.user * sn_grc_reg_change.user * sn_grc_comp_genai.reg_change_ai_user {#exploring-now-assist-for-irm__ul_yz3_d3q_cfc} |
| [AI-generated recommendations for a regulatory alert skill](https://servicenow-prod.fluidtopics.net/MDZtHjgoSQWpbxSzieHvyA "The recommendations framework is designed to deliver actionable, AI-driven insights directly within the user interface. It provides rich contextual information about recommendations, empowering users to make well-informed decisions and take follow-up actions seamlessly. The scalable and flexible design supports multiple recommendation types and complex business scenarios.") | Use this skill to identify relevant control objectives linked to incoming regulatory changes. It streamlines the compliance process and reduces manual effort. | * sn_irm_gen_ai.user * sn_grc_reg_change.user * sn_grc_comp_genai.reg_change_ai_user {#exploring-now-assist-for-irm__ul_t41_n3q_cfc} |
[Tabelle : 2. Generative AI skills]

{#exploring-now-assist-for-irm__table_p1h_lgx_12c}

## What to explore next {#exploring-now-assist-for-irm__cf-exploring-parent-links}

To learn more about configuring and using Now Assist for IRM, see:

* [Supporting information for Now Assist for IRM](https://servicenow-prod.fluidtopics.net/4MIC62fHjrTqE6O58GgDpg "Get a quick overview of the important information that is related to the Now Assist for Integrated Risk Management (IRM) application.")
* [Configure Now Assist for Integrated Risk Management (IRM)](https://servicenow-prod.fluidtopics.net/NaJM3HwuzLjq98be7U2VMQ "If you have the admin role, you can configure Now Assist for IRM so that your agents can use the generative AI skills in the IRM workspace.")
* [Activate skills in Now Assist for IRM](https://servicenow-prod.fluidtopics.net/fdrjuwn93JAaQeJkR28uyA "Activate a skill before you can use the generative AI capabilities for the Now Assist for Integrated Risk Management (IRM) application.")
* [Activate agentic workflows in Now Assist for IRM](https://servicenow-prod.fluidtopics.net/gsOWQ~tYeYmF4596EA2itQ "You must activate agentic workflows that contain a set of LLM instructions with one or more AI agents to execute tasks.")
* [Customize the issue summarization skill](https://servicenow-prod.fluidtopics.net/nHonxLgKbzwtqbW5gwyxQA "If you have the admin role, you can customize the issue summarization skill so that users can use the generative AI skills in Risk Workspace and in Core UI.")
* [Using Now Assist for IRM skills](https://servicenow-prod.fluidtopics.net/NI9jkZGGw5ceQwbeoByj1A "Use the generative AI skills that are supported by the Now Assist for Integrated Risk Management (IRM) application for quick actions with issues.")
* [Summarize an issue](https://servicenow-prod.fluidtopics.net/V2~3vA1xV9AhQsX9GIojSw "Summarize an issue by using the Now Assist for Integrated Risk Management (IRM) application. Use a summary to get quick context and awareness about an issue.")
* [Using agentic workflows in IRM](https://servicenow-prod.fluidtopics.net/Tp4rFXaa_D93WqGvpD918A "Use the Integrated Risk Management AI agent collection to help complete tasks autonomously.")
* [Optimize GRC issue resolution](https://servicenow-prod.fluidtopics.net/a1oByhBgib8FH7OXZG1ksQ "Optimize a GRC issue resolution plan by using the Optimize GRC issue resolution agentic workflow in the Now Assist panel. This agentic workflow generates an action plan for the issue and suggests remediation tasks to resolve the issue.")
{#exploring-now-assist-for-irm__ul_q1h_lgx_12c}