---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create a control tailoring request

# Create a control tailoring request {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 Minuten Lesedauer

Create a control tailoring request to modify baseline controls for an authorization package after the Select step without reverting the package to earlier workflow steps.

## Vorbereitungen

* An authorization package in the Implement step or later

{#create-control-tailoring-request__ul_fx2_vk5_l3c}

Roles required: sn_irm_cont_auth.admin, sn_irm_cont_auth.info_system_sec_manager, sn_irm_cont_auth.info_system_sec_officer, sn_irm_cont_auth.authorization_official

## Warum und wann dieser Vorgang ausgeführt wird

Control tailoring requests allow you to propose changes to baseline controls without reverting the package to the Select step. You can add new controls, change control applicability (Applicable to Not Applicable or vice
versa), or modify hybrid and inherited control configurations. All changes require AO approval before taking effect.

When you submit the request, the AO receives an email notification. After approval, an item generation job applies the changes to baseline controls and updates related controls accordingly. Controls not affected by the
request remain in their current state.

## Prozedur

1. Navigate to AllCAM Workspace and then select the lists icon.
2. From the Authorization packages in the RMF list, select an authorization package record.
3. Select the more action icon (**...** ) and then select Request control tailoring.
4. In the Request control tailoring pop-up page, enter a brief explanation for the baseline changes you are requesting.
5. Select Request to create a new control tailoring request record.  
   CAM creates a new control tailoring request record and opens it.
6. On the control tailoring request record Details tab, review the automatically populated fields.  
   {#create-control-tailoring-request__table_ix2_vk5_l3c__entry__2}

   | Field | Description |
   |-|-|
   | Number | Auto-generated unique identifier for the request |
   | State | The state of the control tailoring request |
   | Authorization package | The package you selected |
   | Assigned to | The AO or AO Delegate from the authorization package |
   | Step | The current RMF step of the authorization package |
   | Request reason | Explanation for the baseline changes you are requesting |
   | Work notes (Private) | Notes for the approver |
   | Additional comments (Customer visible) | Additional comments |
   [ ]

   {#create-control-tailoring-request__table_ix2_vk5_l3c}
7. Select the Control Tailoring tab to specify your baseline modifications.
8. Review current package configuration in the Current Records section.  
   The Current Records panel (left side) displays existing control allocations:
   * Baseline Control
   * Hybrid Control
   * Inherited Control
   * Not Applicable Control
   * Fully Inherited Control

   {#create-control-tailoring-request__ul_jx2_vk5_l3c}

   Use the Allocation type drop-down to view controls by allocation type. This section is read-only and serves as reference while making requested changes.
9. To add baseline controls that do not exist in the authorization package:
   1. In the Requested Records section (right side), set the Allocation type drop-down to Baseline Control.
   2. Select Add.
   3. In the Control Objectives pop-up page, select one or more control objectives to add as baseline controls.
   4. Select Add to add the selection to the requested records.  
      The control objectives appear in the Requested Records section.
   {#create-control-tailoring-request__substeps_kx2_vk5_l3c}
10. To change the allocation of existing controls:
    1. In the Current Records section, use the Allocation type drop-down to filter controls by their current allocation type.
    2. Select one or more controls to modify.
    3. Select the action that represents the change you want to make:  
       * Mark as Not Applicable
       * Create Hybrid
       * Inherit from Single Provider
       * Inherit from Multiple Providers
       * Return to Baseline
       {#create-control-tailoring-request__ul_mx2_vk5_l3c}
    4. If marking controls as not applicable, enter a justification in the confirmation page and select Confirm.  
       The system moves the selected controls to the Requested Records section with the new allocation type.
    {#create-control-tailoring-request__substeps_lx2_vk5_l3c}
11. **Wahlweise:** To remove a requested change before submitting:
    1. In the Requested Records section, select the control to remove.
    2. Select Revert.  
       The system removes the change. For newly added controls, Revert deletes the record. For allocation changes, Revert returns the control to its original allocation in Current Records.
    {#create-control-tailoring-request__substeps_nx2_vk5_l3c}
12. In the Requested Changes tab, review all requested changes.  
    The tab displays the requested allocation and previous allocation for each control.
13. **Wahlweise:** Select the more action icon (**...** ) and then select Reassign to reassign the request to a different AO within the same authorization package.  
    In the Reassign pop-up page, select the new approver in the User field, enter a reason for the reassignment in the Reassign reason field, and then select Reassign.
14. **Wahlweise:** To recall the request after submission but before approval:
    1. Select the more action icon (**...** ) and then select Recall.  
       The request returns to Draft state, allowing you to make additional modifications.
    {#create-control-tailoring-request__substeps_ox2_vk5_l3c}
15. Select Request for Approval to submit the request for approval.
{#create-control-tailoring-request__steps_hx2_vk5_l3c}

## Ergebnisse

The request state changes to In Review, and the system assigns the request to the AO or AO Delegate for approval. The AO receives an email notification. The authorization package displays an indicator showing that baseline
changes are under review. You can view the request status in the My Items view under the CAM Workspace task page, which shows all control tailoring requests you have created.

After approval, the system triggers an asynchronous item generation job that applies changes to the package. Only modified controls are affected - unchanged controls retain their current state, implementation statements, test
results, and approval history. The authorization package work notes record all control tailoring activities including who requested changes, what was changed, approval date, and approver.