---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Review the policy exception and extension request using the Compliance Workspace

# Review the policy exception and extension request using the Compliance Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

After reviewing a policy exception request using the Compliance Workspace, a compliance manager can accept or reject the request. However, if the compliance manager doesn't have enough information to decide, they can request a risk assessment by the risk
manager.

## Vorbereitungen

Role required: sn_compliance.manager

## Prozedur

1. Navigate to AllPolicy and ComplianceCompliance Workspace.
2. In the Compliance Workspace, click the List icon (![List]()).
3. Click All policy exceptions in the Policy exceptions list.
4. Click the link to the policy exception record in the Name column.
5. Perform one of the following actions.

   | Option | Action |
   | To view or add impacted controls to the policy exception | 1. Click the Impacted Controls tab. 2. Click Add or Add All. 3. Choose the controls to associate to the policy exception. {#review-policy-ext-and-extension-req-ws__ol_mbz_zrc_jbb} |
   | To view mitigating controls on the policy exception | Click the Mitigating Controls tab. |
   | To view or add risks to the policy exception | Click the Risks tab. Hinweis: This option is available when Risk Management plugin is also activated. |
   | To view or add approvers to the policy exception | Click the Approvers tab. |
   | To request extension | 1. Click the Request extension button in the Details tab. 2. Select a valid date that is later to the Valid to date in the Extension date field. 3. Select a reason from the list in the Extension reason field. 4. Enter relevant information, if any, in the Additional comments field. 5. Click the Request button. {#review-policy-ext-and-extension-req-ws__ol_i2z_h5x_mhb} |
   |-|-|

   {#review-policy-ext-and-extension-req-ws__choicetable_qjq_2vw_x1b}
6. Perform one of the following actions.

   | Option | Action |
   | To approve the policy exception | Click Approve. An email notification is sent to the requester that the PER was approved and goes into effect. |
   | To reject the policy exception | Click Reject. An email notification is sent to the requester that the PER was rejected and the request is closed. |
   | To approve the policy extension | Click Approve Extension. An email notification is sent to the requester that the extension request was approved and goes into effect. |
   | To reject the policy extension | Click Reject Extension. An email notification is sent to the requester that the extension request was rejected and the request is closed. |
   | To request a risk assessment on the policy exception | Click Request Risk Assessment. An email notification is sent to the risk managers group. Hinweis: This option is available when Risk Management is also activated. |
   | To request business owner approval | Click Request Business Owner Approval . An email notification is sent to the business owner. |
   |-|-|

   {#review-policy-ext-and-extension-req-ws__choicetable_rg1_mrb_gqb}
7. Click Update.
{#review-policy-ext-and-extension-req-ws__steps_gs2_v5w_x1b}