---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Request policy extension

# Request a policy extension through Service Portal {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

From the ServiceNow® Portal, anyone who has requested a policy
exception can request an extension before the policy deadline. You can only request a policy extension for a given policy once.

## Vorbereitungen

Role required: sn_compliance.user sn_grc.business_user, sn_grc.business_user_lite

Add
the My Policy Exceptions widget to the Service Portal index page. The
widget is visible only if there is at least one policy exception in your
list.

## Prozedur

1. Click My Policy Exceptions in the Service Portal.
2. Open the policy exception for which you want to request for extension.  
   The number of remaining extensions that you can request is displayed.

   Set the number of extensions allowed for a policy exception in the Number of extensions allowed for a policy exception field on the Policy and Compliance Properties page.
3. In the Request extension section, enter the date until which you want to extend.  
   A note displays the remaining number of extensions that you can request.
4. Click Request.

## Ergebnisse

The extension request is sent for approval to the approving authority.