Establish an SFTP or REST API connection

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer

    • Establish an SFTP or REST API connection for the GRC integration with Thomson Reuters Regulatory Intelligence application. You can create an SFTP or REST API connection with the SFTP server by using the Connection & Credential aliases that are shipped with the Thomson Reuters platform.

    Vorbereitungen

    Role required: sn_grc_reg_change.admin

    Warum und wann dieser Vorgang ausgeführt wird

    Thomson Reuters deposits the regulatory feed files at the SFTP location that is configured in Thomson Reuters portal. To import the feed files from the SFTP location into the ServiceNow instance, you can create a connection with this SFTP server.

    Prozedur

    1. Navigate to All > Regulatory Change Management > Thomson Reuters > Connection & Credential Aliases.
      The following two Connection & Credential aliases are shipped with the Thomson Reuters platform:
      • The Thomson Reuters platform REST API
      • The Thomson Reuters platform SFTP
    2. In either the Thomson Reuters platform REST API alias or the Thomson Reuters platform SFTP alias, select the Create New Connection & Credential related link.
      You can create a connection with either the REST alias or the SFTP alias, but not both. The details to be provided in the SFTP alias and the REST alias are different from each other.
      When you enter the details in the Create Connection & Credential alias form, a new connection is created.
    3. On the form, fill in the fields.
      • If you selected the Create Connection & Credential SFTP alias form, then fill in the following fields.
        Tabelle : 1. Create Connection & Credential SFTP alias form
        Field Description
        Connection information
        Name Name of the SFTP connection.
        Host Information about the SFTP server host.
        Port Port number of the SFTP server.
        Credential information
        Name Credential name that is used to access the SFTP server.
        User Name User name that is used to access the SFTP server.
        Password Password that is used to access the SFTP server.
        Post processing information
        Source path Location of the directory that contains the regulatory feed files.
        Destination path Location of the directory where the successfully imported files are placed.
      • If you selected the Create Connection & Credential REST alias form, then fill in the following fields.
        Tabelle : 2. Create Connection & Credential REST alias form
        Field Description
        Credential information
        OAuth client ID Client ID of the application that is registered in the third-party OAuth OIDC server.
        OAuth client secret Client secret ID of the application that is registered in the third-party OAuth OIDC server.
    4. Depending on your previous step, select either Create in the SFTP alias form or select Create and Get OAuth Token in the REST alias form.
      The File Connection Information record is created.

    Ergebnisse

    When a new connection is established, a file connection information record is created in the instance. After the file connection information record is created, you can no longer create more file connection information records by selecting New in the Connections related list.