TPRM and the Explicit Roles plugin
Activating the Third-party Risk Management plugin also installs the Explicit Roles plugin. Administrators assign the snc_internal and snc_external roles to provide internal and external users access to the instance.
When third-party contacts are created, they are automatically assigned the snc_external role, giving them access to resources related to the Third-party portal.
Various tables provide role-based access to record by setting the Roles field. If the Roles field is empty, all users have access to that record. For example, if the Roles field for a Service Catalog item has an empty Roles field, all users have access to that Service Catalog item.
- Before installing the Explicit Roles plugin, if a Service Catalog item had an empty Roles field, it was accessible to every user.
- After installing the Explicit roles plugin, the Roles field of the Service Catalog item is updated to snc_internal and all existing users are given the snc_internal role, making the catalog item accessible to those users.
- After that, all new users must be assigned the snc_internal role, or they will not have access to that Service Catalog item.
The following table describes the changes to tables affected by the Explicit Roles plugin.
| Table | Changes |
|---|---|
| Access Control [sys_security_acl] |
For all existing and newly created ACLs without a role requirement, the snc_internal role is assigned. |
| Catalog item [sc_cat_item] |
For all records where the Roles field is empty, the snc_internal role is added. If the glide.sc.use_user_criteria property is set to false, newly created catalog items are automatically assigned the snc_internal role. If the property is set to true, the SNC External user criteria is added to all newly created catalog items, excluding external users from viewing the record. |
| Page [content_page] |
For sites that have a login page, where the Read roles field is empty, the snc_internal role is added. For sites that have no login page or that have automatically created content pages, the public role is added. |
| Navigation Menu [sys_app_application] | For all records where the Roles field is empty, the snc_internal role is added. Newly created navigation menus with an empty Roles field are also automatically assigned the snc_internal role. |
| Overview Help Panel [sys_ui_overview_help_panel] | For all records where the Roles field is empty, the snc_internal role is added. Newly created overview panels with an empty Roles field are also assigned the snc_internal role. |
| Portal Page [sys_portal_page] | For all records where the Read roles field is empty, the snc_internal role is added. Newly created portal pages with an empty Read roles field are also automatically assigned the snc_internal role. |
| Processor [sys_processor] | For all records where the Roles field is empty, the snc_internal role is added. Newly created processors with an empty Roles field are also automatically assigned the snc_internal role. |
| Report [sys_report] | For all records where the Roles field is empty, snc_internal is added. Newly created reports that have an empty Roles field when sharing are also automatically assigned the snc_internal role. |