---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/governance-risk-compliance

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    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Business Continuity Management

# Business Continuity Management {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 Minuten Lesedauer

ServiceNow®
Business Continuity Management application gives your organization the capability to continue to deliver products and services at an acceptable level when a disruptive incident occurs. The ongoing activities of this
application are aimed to reduce the operational risks and improve your organizational ability to respond, react, and recover from issues and disruptions.

## Business Continuity Management overview {#business-continuity-mangmt-overview__section_y35_r1n_gyb}

The Business Continuity Management product provides a framework to perform continuous management activities. The Business Continuity Management application helps your organization to achieve the objectives:

* Establish a clear governance structure.
* Define a consistent classification of business processes, interdependencies, and recovery objectives based on impact analysis and risk to the business.
* Develop and provide continuous improvement to the business continuity plans.
* Identify, analyze, and manage process continuity during and following a disruptive event.
{#business-continuity-mangmt-overview__ul_pf1_ks5_gmb}

For more information on Business Continuity Management, see [Exploring Business Continuity Management](https://servicenow-prod.fluidtopics.net/LxMs~NiLPtlVUeTJxqTvXg "Learn how you can use the Business Continuity Management application to manage continuity tasks through predefined templates and structured workflows. The application helps you analyze business impact, develop continuity plans, test your readiness through exercises, and respond to real‑world crises.").

## Get started {#business-continuity-mangmt-overview__section_ryn_p1t_dyb}

|-|-|-|
| [ExploreExplore key features of BCM](https://servicenow-prod.fluidtopics.net/LxMs~NiLPtlVUeTJxqTvXg "Learn how you can use the Business Continuity Management application to manage continuity tasks through predefined templates and structured workflows. The application helps you analyze business impact, develop continuity plans, test your readiness through exercises, and respond to real‑world crises.") | [Configure Set up the BCM application](https://servicenow-prod.fluidtopics.net/k0XPCgwi51_KeYzidDMRVg "Configure the Business Continuity Management application to perform the business continuity tasks for your organization.") | [ManageManage your business continuity tasks](https://servicenow-prod.fluidtopics.net/dOsdQ3YXrC4SGKurHSUBzg "You can use the features and capabilities of the Business Continuity Management application and manage business continuity workflow tasks in BCM Configurable Workspace.") |
| [NotifySend emergency notifications with Everbridge](https://servicenow-prod.fluidtopics.net/TAEvezED8s70sqfAqPjibg "You can use Everbridge in the BCM Configurable Workspace to send emergency notifications and inform stakeholders about crisis events.") | [Classic workspaceUse BCM Classic workspace](https://servicenow-prod.fluidtopics.net/x8yLe7NpcLqwsYQS4U5xeA "This section provides information on managing the business continuity tasks in Business Continuity Management classic Workspace.") | [ReferenceComponents installed with BCM](https://servicenow-prod.fluidtopics.net/1KjnJnQ2ja3MlKhSMiO7Qw#installed-with-bcm "Several types of components are installed with activation of the Business Continuity Management application.") |
[ ]

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## Support for Business Continuity Management
UI Builder
Workspace {#business-continuity-mangmt-overview__section_ynd_dx1_jxb}

You can configure the Business Continuity Management application in the UI Builder
Workspace. UI Builder is a Web user interface builder to build or customize your Workspace pages by using Next Experience Components.

For more information on the next generation of the user interface, see [Next Experience UI](https://www.servicenow.com/docs/access?context=next-experience-landing-page&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).

For information on the UI Builder administrative tasks in BCM, see [Setup for the UI Builder](https://servicenow-prod.fluidtopics.net/hRLsRwMSc~S8Y9aoMDuYNg "You can set up and extend the BCM Workspace pages and components by using the UI Builder.").

For instructions on how to configure your business continuity tasks in BCM UIB Workspace, see [Managing BCM workflow tasks](https://servicenow-prod.fluidtopics.net/dOsdQ3YXrC4SGKurHSUBzg "You can use the features and capabilities of the Business Continuity Management application and manage business continuity workflow tasks in BCM Configurable Workspace.").

## Troubleshoot and get help {#business-continuity-mangmt-overview__section_unp_p3q_tnb}

* [Ask or answer questions in the GRC community](https://community.servicenow.com/community/business-management/grc)
* [Search the Known Error Portal for known error articles](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0597477)
* [Contact Customer Service and Support](https://support.servicenow.com/now?draw=case)
* [Developer training](https://developer.servicenow.com/app.do#!/training/landing)
* [Developer documentation](https://developer.servicenow.com/app.do#!/documentation)
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