---
sourceDocument: Xanadu Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/source-to-pay-operations

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ft:locale :

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ft:publication_title :

    - Xanadu Finance and Supply Chain

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---

# Exploring Accounts Payable Operations

# Exploring Accounts Payable Operations {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Learn about the key features and capabilities of Accounts Payable Operations.
The following figure illustrates the end-to-end invoice automation process.Figure 1. End-to-end invoice automation process

## Key features {#explore-acc-pay-mgmt__section_cfm_jw5_hvb}

Accounts Payable Operations includes the following features:

* Automatically create cases for inquiries received by email from your employees or suppliers
* Ingest invoices and perform end-to-end invoice processing using workflows from invoice ingestion to approval
{#explore-acc-pay-mgmt__ul_smj_qm2_jvb}

## Benefits {#explore-acc-pay-mgmt__section_bkz_3cl_jvb}

Accounts Payable Operations offers the following benefits:

* Resolve inquiries from employees and suppliers using self-service
* Automate invoice processing and therefore allocate your work resources to more important tasks
* Detect the duplicate invoices to prevent the same invoice from being paid twice
* Verify, process, and reconcile the invoices to expedite payment to suppliers
* Identify invoice exceptions to prevent the fraudulent invoices from getting processed
{#explore-acc-pay-mgmt__ul_dfl_kcl_jvb}

## Accounts Payable Operations applications {#explore-acc-pay-mgmt__section_ul1_fx5_hvb}

Accounts Payable Operations includes the following applications:

Accounts Payable Invoice Processing
:   The ServiceNow
    Accounts Payable Invoice Processing application identifies invoice duplicates, matches invoices to purchase orders and goods receipts, enables invoice approval management, and provides invoice
    exception management.

Invoice Case Management
:   The ServiceNow
    Invoice Case Management application enables you to resolve inquiries from suppliers or employees via invoice inquiry cases.

Source-to-Pay Workspace
:   The ServiceNow
    Source-to-Pay Workspace application provides a single interface and an optimized layout that helps agents and Account Payable Specialists to efficiently manage invoice cases and invoice tasks.  
    Note:  
    The Source-to-Pay Workspace application uses and customizes the existing capabilities of the Source-to-Pay Workspace for its own specific requirements.

Accounts Payable Operations integration with Document Intelligence
:   The ServiceNow
    Accounts Payable Operations integration with Document Intelligence application captures data from invoices that are received through email or through APIs and automatically creates invoices and invoice lines in the Accounts Payable Operations application.
* **[Accounts Payable Invoice Processing](https://servicenow-prod.fluidtopics.net/9bMQ6qDZ9FQLDHQZMPev4A)**   
  Accounts Payable Invoice Processing (com.sn_ap_apm) enables Accounts Payable Specialists to ingest invoice documents and extract invoice data using ServiceNow® Document Intelligence.
* **[Invoice Case Management](https://servicenow-prod.fluidtopics.net/eEt8ywOQtZ70GkM_CA81Dw)**   
  With Invoice Case Management, agents can manage and work on their assigned invoice cases, request more information from suppliers or employees, and create and assign tasks to users using the Accounts Payable workspace.
* **[Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/17C1rhmoj_sk6B4HenwFnQ)**   
  The Source-to-Pay Workspace enables you to manage and work on cases and tasks related to invoices and invoice exceptions.
* **[Accounts Payable Operations integration with Document Intelligence](https://servicenow-prod.fluidtopics.net/KioI9M6yRlKjmiuUCm_QgA)**   
  Accounts Payable Operations integration with Document Intelligence (com.sn_ap_ic) enables you to automatically capture data from incoming invoices, thus significantly reducing manual effort.