---
sourceDocument: Xanadu Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/source-to-pay-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Valid country location

# Valid country location {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

As a shopper, you can select a valid delivery location based on the preconfigured
countries.

## Validate addresses {#valid-country-location__section_vqh_hxx_44b}

Based on the countries configured, you can prevent products from being shipped to invalid locations. Perform the address validation at various stages.

* See the valid countries for delivery from the product and purchase pages.
* See the product availability and unavailability when a shopper changes delivery location from the Deliver to list to an unsupported country on the product details page.
* Add, edit, and select the available delivery addresses and office addresses.
* See the product availability based on the office address or delivery location in the primary navigation bar.
* Add valid Deliver to work address and Deliver to somewhere else from the primary navigation bar, contextual side panel, quick checkout, and entire purchase.
* Based on your configuration, filter the list of countries and the product catalog and display the addresses and offices where delivery is available.
* Validate the saved address list, deliver to work address, and deliver to somewhere else during quick checkout and full checkout.
* Select valid addresses for each product based on the countries or office locations where the delivery is available.
* During full cart checkout, toggle between entire purchase and product to see and select available addresses.
* See the following address validation message on product and purchase pages: `This item does not deliver to <countryname>`.
* See the address validation message `Delivery is only available for
  certain countries.`
{#valid-country-location__ul_bxt_ypm_n4b}  
The following example shows how a shopper can add or select valid addresses during various stages of checkout:

## Address validation flows {#valid-country-location__section_uc3_jl2_44b}

* Select the primary address for delivery from the primary navigation bar.
* See the product availability based on the location address on the primary navigation bar.
* Select the number of countries to see the list of valid countries.
* When your administrator configures the valid countries, you see only certain countries where delivery is available.
* You can change your location from Deliver to and complete the order.
* When you add a new address, the country list displays only the valid list of countries.
* When your product is available for delivery to the location you selected, you can place the order using the Add to cart or Request to buy buttons.
* When you select Request to buy, you can select the delivery location from a list of saved addresses.
  * When you select Deliver to work address to add a new address, you can add addresses from only certain countries that are preconfigured for delivery.
  * When you select Deliver to somewhere else to add a new address, you can add addresses from only certain countries that are preconfigured for delivery.

  {#valid-country-location__ul_tq3_t2h_dwb}See the product availability on the products page. When the product is unavailable for delivery, these buttons are disabled with the following error message:`This item does not deliver to <countryname>` or `This item does not deliver to this address`.
* You can add or select the delivery location for the valid countries and complete the shopping.
* From your shopping cart, when you select Proceed to checkout, select valid addresses for each product based on the countries or office locations where the delivery is available.
{#valid-country-location__ul_gyr_m2h_dwb}
**Related concepts**   

* [Valid countries for delivery](https://servicenow-prod.fluidtopics.net/1e0zpN2dPDjoJ4iFwZgbqQ "As a shopper, you can view, add, and select the delivery locations and office locations while placing an order on Shopping Hub.")  
**Related tasks**   

* [Manage delivery to valid address](https://servicenow-prod.fluidtopics.net/zzaFZp6osqnAFehn8r8khg "As an administrator, you can define one or multiple valid countries where a supplier can deliver the products.")  
**Related reference**   

* [Delivery location options](https://servicenow-prod.fluidtopics.net/Rk2dLQVgHu1w4Scx5I0zzA "As a shopper, you can select either a single delivery location or multiple delivery locations for the various products in your cart.")