Exploring Now Assist for Supplier Lifecycle Operations (SLO)

  • Release version: Xanadu
  • Updated November 5, 2024
  • 1 minute to read
  • With the Now Assist for Supplier Lifecycle Operations (SLO) application, supplier managers can summarize the details of supplier-related cases to keep them informed about their progress and action items.

    Overview of Now Assist for SLO

    Using the generative AI capabilities, a supplier manager can generate a summary of a case. This summary provides a supplier manager with a concise overview of the case, actions completed so far, and the next steps that need to be taken. A supplier manager gets the context by gathering information about a case and acting quickly​. Supplier managers can also refresh and post the summary to the work notes or activity stream.

    Figure 1. Now Assist skills for SLO
    Now Assist skills for Supplier Lifecycle Operations, showing the Case summarization feature card.
    Table 1. Now Assist for SLO feature and skill in the Now Assist Admin console
    Now Assist for SLO feature Skill
    Case summarization Supplier case summarization

    Skills

    The Now Assist for SLO application includes generative AI skills and features that enable supplier managers to summarize the supplier-related cases within the Source-to-Pay Workspace.
    Case summarization
    Provides a supplier manager with a summary of the supplier-related cases. A supplier manager can see the status of any case in the supply process and take the necessary actions quickly.

    For more information about how to summarize a case, see Summarize a case by using Now Assist for Supplier Lifecycle Operations (SLO) in Source-to-Pay Workspace.

    To learn how to configure Now Assist for SLO, see Configure Now Assist for Supplier Lifecycle Operations (SLO).

    To learn more about how to use Now Assist for SLO, see Using Now Assist for Supplier Lifecycle Operations (SLO).