---
sourceDocument: Xanadu Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/source-to-pay-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Raise a cancel request

# Raise a cancel request {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As a shopper, you can cancel an entire purchase request, purchase order, or
individual line items.

## Before you begin

Role required: sn_spend_psd.requestor or shopper

## Procedure

1. Navigate to ShoppingHubMy purchases.  
   Alternatively, you can cancel a purchase from Employee CenterPurchase and ExpensePurchase RequestsCancel a purchase.
2. Select a purchase requisition, purchase order, or purchase line.
3. Select Cancel this purchase or Cancel, as applicable from the Edit menu or More options menu.  
   You can also cancel a purchase requisition line using the Remove button in the Edit a purchase page. It will internally create a new procurement case for the buyer to confirm or reject.
4. Specify a reason for the cancellation.
5. Select Submit request.

## Result

The step creates a procurement case with the details of the product for cancellation.
Associated request lines and tasks are created using this information.

## What to do next

* Shoppers can review and edit the request details from ShoppingHubMy requests or My requests from the footer.
* Buyers can review, edit, and process your request details from Procurement Case ManagementProcurement WorkspaceProcurement Cases, if required.
{#cancel-request__ul_x3r_31l_qnb}
**Related concepts**   

* [Purchase revision flows](https://servicenow-prod.fluidtopics.net/TPinlcn46X_SBad0lOS8NQ "As a procurement administrator, you can leverage or modify the existing workflows to process the purchase modification requests raised by shoppers.")
* [Process Automation Designer flows for playbook](https://servicenow-prod.fluidtopics.net/meLO7PvdZ2ij0aloyx8YAw "The procurement workspace helps you automate the entire process, right from tracking the requests, fulfillment, and to order revision flows.")

*[\>]: and then