---
sourceDocument: Xanadu Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/source-to-pay-operations

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Raising requests from the Supplier Collaboration Portal

# Raising requests from the Supplier Collaboration Portal {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can raise requests using the supplier catalog by selecting Raise a request in the Supplier Collaboration Portal header.  
Important:  
* The list of suppliers under My Company is available from the Xanadu December 2024 release onwards.
* If M2M mapping between supplier contact and suppliers is enabled, you can select the supplier from the My Company drop-down list of suppliers.
{#supp-catalog-req__ul_wkl_2wq_ndc}

The following catalog items are available in the supplier catalog:  
* Add or remove location
* Enroll a supplier contact
* Remove a supplier contact
* Ask a question
* Submit an idea
* Submit an issue
* Update banking details
* Update profile details
* Update default supplier (from Xanadu December 2024 release onwards)
* Something else
{#supp-catalog-req__ul_hnf_lz4_ytb}
* **[Add or remove a supplier location using the supplier catalog](https://servicenow-prod.fluidtopics.net/6e_~UeHXPK_NtfSUeDTTlQ)**   
  Submit a request to add a new supplier location or remove an existing one to keep the supplier information up to date.
* **[Add a supplier contact using the supplier catalog](https://servicenow-prod.fluidtopics.net/uWdCDowQYBjXlKHy~Yu3WA)**   
  Add the supplier contacts so that they can access the Supplier Collaboration Portal and start working on the assigned tasks.
* **[Remove a supplier contact using the supplier catalog](https://servicenow-prod.fluidtopics.net/qfD8HGG3Yn853yryEyRHmw)**   
  Remove a supplier contact that you no longer require.
* **[Ask a question using the supplier catalog](https://servicenow-prod.fluidtopics.net/C2cl9RuJwoGmLG37iorFsw)**   
  Submit a question that you need an answer for.
* **[Submit an idea using the supplier catalog](https://servicenow-prod.fluidtopics.net/9s7zGEbH4VximjcRCaZK4Q)**   
  Submit an idea you would like to share.
* **[Submit an issue using the supplier catalog](https://servicenow-prod.fluidtopics.net/u37RgS1jznmXxdlE6ztI5Q)**   
  Submit an issue that you need help with.
* **[Update banking details using the supplier catalog](https://servicenow-prod.fluidtopics.net/UAvcUequilFpHQ6pDcxe9g)**   
  Keep the banking information up to date to ensure timely payments without any delays.
* **[Update company profile using the supplier catalog](https://servicenow-prod.fluidtopics.net/6dKYMaOtacoZ6i6JKsyoyg)**   
  Update the company profile when the details about your company change.
* **[Request elevated access](https://servicenow-prod.fluidtopics.net/ikj8Yr49Dk2w1iCRC7LsJg)**   
  Submit a request to gain access to the privileges of the primary contact role.
* **[Update default supplier](https://servicenow-prod.fluidtopics.net/lb0Z2cePYKSZG7QiFzfE1Q)**   
  Update the default supplier when multiple suppliers are linked with your profile.
* **[Request something else using the supplier catalog](https://servicenow-prod.fluidtopics.net/hXTpddl8N0WzhRj4pSimfQ)**   
  Request something else if the available catalog items in the supplier catalog do not meet your needs.

**Related concepts**   

* [Supplier contact self-registration](https://servicenow-prod.fluidtopics.net/yff1S7gi~Iy0hNJtyoYIkw "Supplier contacts can self-register to the Supplier Collaboration Portal and start working on the assigned tasks.")
* [Managing supplier contacts from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/B2CCC0IOAhtv3QKevdORlA "Manage and remove contacts, update the contact's email address, elevate access or remove elevated access to contacts from the portal.")
* [Viewing supplier contact tasks from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/Q0AmEl1NOLbxUVRqkLEPqQ "View the tasks that are assigned to you and other supplier contacts.")  
**Related tasks**   

* [Invite a member to access the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/rAXPl7op328R21D3oYEL_A "Invite supplier contacts to access the Supplier Collaboration Portal so that they can raise requests and start working on their assigned tasks.")
* [View or update your user profile from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/wIwrkwEh5jYYzLk2pEJ8aQ "Update your personal profile in the Supplier Collaboration Portal.")
* [View all your requests from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/yyO5Y0lnbzMF17Qgb7gmbA "View all the requests that you've raised, to whom they are assigned, and their status.")
* [View supplier locations from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/7HiVvjjILnpQX81jUmPzpg "As a supplier contact, view the locations of a supplier in the Supplier Collaboration Portal.")
* [View supplier payment information from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/uSWfARwo7v9pfJio3OYpxw "As a supplier contact, view the payment information of a supplier in the Supplier Collaboration Portal.")
* [Start a chat session from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/Hadilah8r3PwaJJLeR7guA "As a supplier contact, you can start a chat session from the Supplier Collaboration Portal and interact with supplier fulfillers.")
* [Manage documents from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/yb6b_1oYBmmWjQZvmrOsIQ "Manage documents by uploading, updating and downloading the required documents from the Supplier Collaboration Portal.")
* [Complete a risk assessment from the Supplier Collaboration Portal](https://servicenow-prod.fluidtopics.net/RLqnhmVTz_~jixvCBHe6Yg "As a supplier contact, you can view and complete your assigned risk assessments to help the supplier manager in evaluating a supplier before onboarding them.")