Add a Shopping Hub Navbar link to your service portal

  • Release version: Xanadu
  • Updated August 1, 2024
  • 1 minute to read

    • You can add a Shopping Hub Navbar link to your service portal header menu so that shoppers can navigate from the service portal to the Shopping Hub portal with a single select.

    Before you begin

    Role required: admin or sp_admin

    Procedure

    1. Navigate to All > Service Portal > Portals.
    2. From the Service Portals list, select the active service portal.
      Note:
      A green dot to the left of the list item indicates that it is active.
    3. On the Main menu field, select the Preview this record icon.
    4. Select Open Record.
    5. Select New.
    6. On the Menu Item form, fill in these fields:
      1. In the Label field, enter ShoppingHub.
      2. In the Type field, select URL.
      3. In the Order field, enter 300.
      4. In the HREF / URL field, enter /now/shopnow?ref=sp_navbar.
      5. In the URL target field, enter blank so that it opens in a new tab.
      Note:
      It is recommended that you use these settings. However, you can configure this otherwise as well.
    7. Select Submit.