---
sourceDocument: Xanadu Finance and Supply Chain
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/source-to-pay-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Finance and Supply Chain

ft:clusterId :

    - stpop

bundleId :

    - stpop

workflow :

    - Creator


---

# Sourcing and Procurement Operations glossary

# Sourcing and Procurement Operations glossary {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Learn about the terms and concepts used in Sourcing and Procurement Operations (SPO).

Glossary terms are grouped alphabetically.
[C](https://servicenow-prod.fluidtopics.net/CpzslfwRbBZhXBFItk2QVA#gloss-group-c-spo) \| [N](https://servicenow-prod.fluidtopics.net/CpzslfwRbBZhXBFItk2QVA#gloss-group-n-spo) \| [P](https://servicenow-prod.fluidtopics.net/CpzslfwRbBZhXBFItk2QVA#gloss-group-p-spo) \| [R](https://servicenow-prod.fluidtopics.net/CpzslfwRbBZhXBFItk2QVA#gloss-group-r-spo) \| [S](https://servicenow-prod.fluidtopics.net/CpzslfwRbBZhXBFItk2QVA#gloss-group-s-spo) \| [V](https://servicenow-prod.fluidtopics.net/CpzslfwRbBZhXBFItk2QVA#gloss-group-v-spo)
**Related concepts**   

* [Domain separation and Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/0PsSoWmVDXe4X60GoRNnSg "Domain separation is unsupported for Sourcing and Procurement Operations. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.")  
**Related reference**   

* [Application plugin installation sequence](https://servicenow-prod.fluidtopics.net/M4i~Kergi5qqee2ABMDiNQ "The following table provides the consolidated list of plugins for Sourcing and Procurement Operations, a high-level description of each plugin, and the dependencies that are required before installing each plugin.")
* [Components installed with Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/5yyq06MntkAMeP3pt4WQmg "Several types of components are installed with the activation of Sourcing and Procurement Operations, including tables, user roles, and scheduled jobs.")
* [Components installed with ERP Integration Framework for Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/WMG6kS9ePwMhAt9YC~DEuA "Several types of components are installed with the installation of the ERP Integration Framework application, including tables and user roles.")
* [Components installed with Finance Common Architecture](https://servicenow-prod.fluidtopics.net/UuHA1PQn5P72apdZK2gkJQ "Several types of components are installed with the installation of the Finance Common Architecture application, including tables and user roles.")
* [Properties installed with Finance Common Architecture](https://servicenow-prod.fluidtopics.net/CHTGeDWOEeGzojmJJXeVVQ "Use these properties to configure various settings in the Sourcing and Procurement Operations application.")

## C {#ariaid-title2}

<br />

### child case {#ariaid-title3}

A case that is linked to and is a part of a parent case, inheriting its context and contributing to its resolution or management.

## N {#ariaid-title4}

<br />

### negotiation {#ariaid-title5}

Individual discussions with a supplier to track activities like pricing, product requests, or agreement terms.

### negotiation event {#ariaid-title6}

A collective sourcing activity managing multi-supplier and multi-product negotiations, enabling streamlined tracking, supplier management, and decision-making.

### Natural Language Understanding for SPO {#ariaid-title7}

AI models enhancing the Virtual Agent's ability to understand and respond to user queries naturally.

### Now Assist for SPO {#ariaid-title8}

An application that uses generative AI to summarize procurement-related records and facilitate conversational procurement tasks.

## P {#ariaid-title9}

<br />

### parent case {#ariaid-title10}

A case that contains multiple related child cases. This hierarchical case structure is useful for managing complex scenarios that involve multiple stages and processes.

### playbooks for SPO {#ariaid-title11}

Pre-built workflows and templates for automating common procurement tasks.

### procurement case {#ariaid-title12}

A record used to track and manage procurement-related queries or issues.

### purchase requisition {#ariaid-title13}

A request sent by a requester to procure specific goods or services, requiring approval.

### performance analytics for SPO {#ariaid-title14}

Dashboards and metrics to evaluate spend, efficiency, and team performance in Sourcing and Procurement Operations.

### Procurement Buyer Dashboard {#ariaid-title15}

A visualization tool showing individual buyer performance over a specified period.

### Procurement Team Performance Dashboard {#ariaid-title16}

A dashboard that provides visual insights into team performance on procurement-related tasks.

### Procurement Strategy \& Ops Dashboard {#ariaid-title17}

A dashboard that shows the year-to-date total spend, spend categorization, total savings, negotiation outcomes, spend by category and supplier, and active blanket purchase orders.

### purchase order {#ariaid-title18}

A binding contract between a buyer and supplier that outlines item details, quantities, prices, discounts, payment terms, delivery dates, and other conditions.

## R {#ariaid-title19}

<br />

### record summarization {#ariaid-title20}

A feature of Now Assist for SPO that provides a concise overview, actions completed, and next steps for procurement records.

### related case {#ariaid-title21}

A case that is associated with another case due to shared characteristics, dependencies, or interactions.

## S {#ariaid-title22}

<br />

### Source-to-Pay Workspace {#ariaid-title23}

A workspace that centralizes the management of suppliers, from sourcing to payment, enhancing productivity and collaboration.

### Shopping Hub {#ariaid-title24}

An e-commerce-style interface for employees to submit self-service requests for goods and services, integrated with the organization's procurement processes.

### Sourcing and Purchasing Automation {#ariaid-title25}

Provides workflows and automation for sourcing requests, negotiations, and purchase requisitions.

### Shopping Hub catalog {#ariaid-title26}

A curated list of goods and services available for employees to order through Shopping Hub.

### Shopping Hub Mobile {#ariaid-title27}

A mobile application version of the Shopping Hub, integrated with the Now Mobile app.

### sourcing request {#ariaid-title28}

A request that is created when an item the shopper intends to buy needs to be sourced due to the lack of an active contractual price.

## V {#ariaid-title29}

<br />

### Virtual Agent {#ariaid-title30}

An AI-powered conversational chatbot that helps shoppers quickly find and purchase products from vendors via the Shopping Hub, accessible through the Employee Center.