--- sourceDocument: Xanadu Finance and Supply Chain sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/source-to-pay-operations Release : - xanadu ft:locale : - en-US ft:publication_title : - Xanadu Finance and Supply Chain ft:clusterId : - stpop bundleId : - stpop workflow : - Creator --- # AI Search for Sourcing and Procurement Operations # AI Search for Sourcing and Procurement Operations {#ariaid-title1} * Release version: Xanadu * * Updated August 1, 2024 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read The AI Search application provides a modern consumer-grade search engine for the Service Portal, Employee Center (EC), Mobile, and Virtual Agent. New customers automatically have the AI Search application configured with their base system for Sourcing and Procurement Operations. Existing customers can configure the PSM-specific Shopping Hub search application to use the AI Search application by following the configuration steps. For more information, see [AI Search](https://www.servicenow.com/docs/access?context=overview-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). Configuration : For detailed information on configuring the AI Search application, see [Configuring AI Search](https://www.servicenow.com/docs/access?context=configuring-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). : Navigate to AI SearchSearch ApplicationsSearch Application Configurations to associate the AI Search engine with your Shopping Hub search application. Note: For more information, see [Create a search application configuration for AI Search](https://www.servicenow.com/docs/access?context=create-search-app-config-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). : In the Search Application Configuration form of your application, select a Search Profile to get started. A search profile determines the search sources, conditions, and criteria that power your search. : Under each search profile, there are a series of tabs that enhance the AI search. The base system provides the following that you can also modify: * Search Sources: Along with the default search sources, Supplier and Purchasing are provided on EC and Service Portal for Sourcing and Procurement Operations, so that the applications are capable of searching through suppliers and supplier products for purchasing as well. For the PSM-specific Shopping Hub search application however, only the Purchasing search source is available, allowing you to search only for supplier products. These search sources are rendered as separate tabs when you search on these applications, and are listed under Navigation Tabs. Note: You can find more information on reviewing and updating your search sources [here](https://servicenow-prod.fluidtopics.net/8UOf6qq9batJHCG9fIiLOQ "You can verify the search sources on your service portal and update them, as required, so that the required data is queried seamlessly from the respective instance tables."). * Synonyms * Stop Words * Typo Handling * Genius Results * Result Improvement Rules {#ai-search-sourcing-procurement-operations__ul_obr_hlg_14b} Note: For more information, see [Defining search profiles](https://www.servicenow.com/docs/access?context=defining-search-profiles-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). You cannot configure the UI of search results or change the available facets and filters from Shopping Hub. AI Search faceting is supported in Shopping Hub results in Employee Center and Service Portal. Integration : AI Search is automatically integrated with Shopping Hub. For detailed information on integrating AI Search with other applications, see [Integrating AI Search into your application](https://www.servicenow.com/docs/access?context=integrate-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). Administration : To learn how the AI Search features and behavior affect indexing and search, see [Administering AI Search](https://www.servicenow.com/docs/access?context=administer-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). Using : For information on how AI Search displays results, refinement filter options, and Genius Result answers, see [Using AI Search](https://www.servicenow.com/docs/access?context=use-ais&version=xanadu&pubname=xanadu-platform-administration&ft:locale=en-US). ServiceNow® Mobile : To configure AI Search for the ServiceNow® Mobile, see [Advanced text search in mobile](https://www.servicenow.com/docs/access?context=text-search-advanced-now&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US). Service Portal or Employee Center : To configure AI Search for the Service Portal or EC so that your users can take advantage of this powerful search tool, see [AI Search in Service Portal](https://www.servicenow.com/docs/access?context=ai-search&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US). Virtual Agent : Virtual Agent uses AI Search to return search results in bot conversations when there are no relevant topics to display. For more information, see [Virtual Agent integration with AI Search](https://www.servicenow.com/docs/access?context=va-ai-search&version=xanadu&pubname=xanadu-conversational-interfaces&ft:locale=en-US). **Related concepts** * [My purchases on Shopping Hub](https://servicenow-prod.fluidtopics.net/NNdWHAAMI7TbPIrOdI9umg "As a shopper, you can view all the purchases made from your shopping account by selecting My purchases from your Shopping Hub profile.") * [Shopping Hub Mobile](https://servicenow-prod.fluidtopics.net/ti7u220MMvTwCLDoysgkhw "The ServiceNow Shopping Hub Mobile app enables you to engage with procurement organizations from a mobile device. Shopping Hub Mobile is available on the Now Mobile app and is supported on iOS and Android devices.") * [Performance Analytics for Sourcing and Procurement Operations](https://servicenow-prod.fluidtopics.net/l34YKsmfBug7nFmK39tUDA "With this application, you can use a set of pre-configured metrics and dashboards to assess spend, operational efficiency, and team performance across the Sourcing and Procurement Operations product.") * [Procurement Case Management](https://servicenow-prod.fluidtopics.net/PZQt4GAfbCzvZJ2NBMJa3A "With the Procurement Case Management application, you can enable your employees to submit procurement cases and access your organization's knowledge base. You can also enable your procurement teams to automate their fulfillment processes so that they can manage and monitor the progress of their tasks.") * [Source-to-Pay Workspace](https://servicenow-prod.fluidtopics.net/t_noayqtv0mq88FKlCwzeA "As a Procurement Specialist, you can easily complete your actionable tasks within the premises of an enhanced user experience with Source-to-Pay Workspace.") **Related reference** * [Sourcing and Purchasing Automation](https://servicenow-prod.fluidtopics.net/LOb9PNNLbhKfcUd4Ag2Oiw "Sourcing and Purchasing Automation for Shopping Hub includes workflows that help support the user interface purchasing experience for the shopper. These workflows consist of sourcing requests, negotiations, purchase requisitions, contracts, purchase orders, receipts, and invoices.") *[\>]: and then