Workflow Studio release notes
Summarize
Summary of Workflow Studio Release Notes - Xanadu
The ServiceNow® Workflow Studio application centralizes access to all process automation tools, enhancing efficiency for ServiceNow customers. The Xanadu release introduces significant improvements, simplifying workflow creation, organization, and monitoring. Workflow Studio is now available through the ServiceNow Store and requires activation via the Store.
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Key Features
- Create Workflow Items Anywhere: Use the new Create button located on the tab header from any Workflow Studio page to quickly add workflow items.
- Custom Categories: Organize actions, data streams, and subflows by creating your own categories, improving manageability and clarity.
- Enhanced Monitoring Dashboards: Replace traditional execution lists with usage dashboards for flows, subflows, and playbooks, providing better insights into operations.
- Update Notifications: An information banner alerts users when a new version of Workflow Studio is available, ensuring timely updates.
Important Upgrade Information
Starting with Washington DC patch 3, updating Workflow Studio automatically updates all its dependencies, including Playbook and Decision Builder. Individual dependency updates or visibility in the ServiceNow Store or plugin lists are no longer available, streamlining the update process for customers.
Activation and Related Applications
- Activation: Workflow Studio must be requested and installed via the ServiceNow Store.
- Integration Hub: Extends Workflow Studio capabilities with integration spokes for automation; requires a separate subscription.
- MID Server: Facilitates secure communication between ServiceNow and external systems.
- Robotic Process Automation (RPA) Hub: Enables advanced automation by simulating user actions to reduce manual tasks.
Additional Enhancements
- Decision Tables: Enhanced interface for creating and managing decision tables, allowing dynamic adjustments to business rules.
- Flows, Subflows, and Actions: Improved no-code automation capabilities using reusable components.
- Playbooks: Upgraded Playbooks builder supports multi-flow process creation via diagram or task board interfaces.
These updates empower ServiceNow customers to build, organize, and monitor workflows more effectively, improving automation efficiency and operational visibility.
The ServiceNow® Workflow Studio application provides a single location to access all process automation applications. Workflow Studio was enhanced and updated in the Xanadu release.
Workflow Studio highlights for the Xanadu release
- Create workflow items from any Workflow Studio page by using the Create button on the tab header.
- Create your own categories to organize actions, data streams, and subflows.
- Monitor playbook and flow operations with new usage dashboards.
- See an information banner when a new version of Workflow Studio is available.
See Workflow Studio for more information.
Important information for upgrading Workflow Studio to Xanadu
As of Washington DC patch 3, updating Workflow Studio automatically updates all of its application dependencies such as ServiceNow® Workflow Studio, Playbook, and ServiceNow® Decision Builder. You can no longer see or update the individual application dependencies of Workflow Studio from the ServiceNow® Store or the list of plugins.
New in the Xanadu release
- Create workflow items from a button on the tab header
- Create workflow items from any Workflow Studio page by using the Create button on the tab header.
- Create a category to organize your actions
- Create your own categories to organize actions.
- Create a category to organize your data stream actions
- Create your own categories to organize data stream actions.
- Create a category to organize your subflows
- Create your own categories to organize subflows.
- See when a new version of Workflow Studio is available
- See an information banner when a new version of Workflow Studio is available.
UI changes
- Replaced the list of flow executions with the flow usage dashboard
- Opening the operations view displays the Usage dashboard for flows and subflows rather than a list of recent executions. The list of flow and subflow executions is now under the monitoring section.
- Replaced the list of playbook executions with the playbook usage dashboard
- Opening the operations view displays the Usage dashboard for playbooks rather than a list of recent executions. The list of playbook executions is now under the monitoring section.
Changed in this release
- Update Workflow Studio and all its dependencies
- As of Washington DC patch 3, updating Workflow Studio automatically updates all of its application dependencies such as Workflow Studio, Playbook, and Decision Builder. You can no longer see or update the individual application dependencies of Workflow Studio from the ServiceNow Store or the list of plugins.
Activation information
Install Workflow Studio by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.