---
sourceDocument: Xanadu Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/release-notes

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Visa Spoke release notes

# Visa Spoke release notes {#ariaid-title1}

* Release version: Xanadu
* 
* Updated October 14, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
Visa Spoke enables the ServiceNow AI Platform® to seamlessly invoke Visa APIs under Visa Resolve Online (VROL) for Visa card dispute process. Visa Spoke was enhanced and updated in the Xanadu release.

## Visa Spoke highlights for the Xanadu release {#visa-spoke-rn__visa-spoke-rn-highlights}

* Use the Visa Spoke to manage card disputes with Visa Resolve Online (VROL).
* Leverage Visa Spoke actions, to perform transaction inquiry, order insight digital, collaborate with merchants, and perform other dispute events with enhanced security.
{#visa-spoke-rn__ul_zzj_c2x_1dc}

See [Visa Spoke](https://www.servicenow.com/docs/access?context=visa-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US) for more information.{#visa-spoke-rn__visa-spoke-rn-highlights-2}
Important:  
Visa Spoke is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Changed in this release {#visa-spoke-rn__visa-spoke-rn-changed-features}

[Visa Resolve Online (VROL) version 24.2 updates](https://www.servicenow.com/docs/access?context=visa-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
:   Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 24.2 revision changes:

    * Submit Transaction Inquiry Request Builder
    * Look up Queue Response Parser
    * Look up Batch Queue Response Parser
    * Submit Dispute Questionnaire
    * Create Dispute Pre Arbitration
    * Look up Dispute Details Response Parser
    * Look up Dispute Response Details Response Parser
    * Look up Dispute Pre Arbitration Response Details Response Parser
    {#visa-spoke-rn__ul_ltj_pdy_bdc}

[Visa Resolve Online (VROL) version 25.1 updates](https://www.servicenow.com/docs/access?context=visa-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
:   Updated the following Visa Spoke actions to align with Visa Resolve Online (VROL) release 25.1 revision changes:

    * Submit Fraud Report Request Builder
    * Look up Fraud Report Details Response Parser
    * Look up Dispute Response Details Response Parser
    * Look up Dispute Details Response Parser
    * Submit Dispute Questionnaire
    {#visa-spoke-rn__ul_ekh_lmd_w2c}

## Activation information {#visa-spoke-rn__visa-spoke-rn-activation}

Install Now Assist for FSO by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#visa-spoke-rn__visa-spoke-rn-activation-1}

## Related ServiceNow applications and features {#visa-spoke-rn__visa-spoke-rn-related-apps}

[Integration Hub](https://www.servicenow.com/docs/access?context=integrationhub&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
:   Automate integration tasks using ServiceNow components for ServiceNow®
    Workflow Studio, or develop custom integrations. A separate subscription is required.

[Integration Hub available
spokes](https://www.servicenow.com/docs/access?context=spokes-list&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
:   Activate spokes to enhance your Workflow Studio experience with integration-specific content. Use prebuilt flows and actions to automate your integrations or create your own integration automation.

[Integration with spokes](https://www.servicenow.com/docs/access?context=spokes&version=xanadu&pubname=xanadu-financial-services-operations&ft:locale=en-US)
:   Integrate spokes with ServiceNow®
    Financial Services Operations (FSO) applications to enable flow designers to provide specific actions within Workflow Studio for those applications.