Accounts Payable Operations release notes
Summarize
Summary of Accounts Payable Operations release notes
The ServiceNow® Accounts Payable Operations (APO) application helps Accounts Payable and tax specialists validate supplier taxes and ensure tax compliance. The Xanadu release introduces enhancements that strengthen tax compliance capabilities, improve invoice handling, and enhance financial reporting accuracy.
Show less
Key Features
- Tax Compliance Support: Tax managers and specialists can create, edit, and update tax types and tax codes, enabling more precise tax validation and regulatory adherence.
- Tax Variance Tolerance Rules: New rules define acceptable tax amount variances on invoices. Exceptions are raised when supplier tax amounts are either under or over the system-calculated amounts, improving accuracy in tax validation.
- Invoice Cost Allocation: Distribute invoice costs across multiple business functions and cost centers. This feature enhances financial reporting accuracy and allows cost center owners to approve only their allocated amounts.
- Playbook Enhancements: Improved workflows let users add and apply tax lines to single or multiple invoice lines efficiently.
- Improved User Experience: The APO workspace now includes task filters, widgets, and visual charts to help task owners manage invoices more effectively.
- Integration Updates: Enhanced invoice integration with tax fields accelerates invoice processing.
- Now Assist Integration: The Now Assist skill helps APO fulfillers generate case summaries quickly to understand case context.
- Localization: The application supports multiple languages; however, DocIntel invoice processing currently requires English model training for non-English invoices.
Important Upgrade and Activation Details
- When upgrading to Xanadu, configure the reference field in the Tax Code [snfintaxcode] table to enable the exception engine to validate invoices correctly.
- Accounts Payable Operations is available via the ServiceNow Store and must be requested for installation.
Practical Impact for ServiceNow Customers
With these updates, Accounts Payable teams can expect improved tax compliance monitoring, automated detection of tax variances, and enhanced cost allocation capabilities. These enhancements help reduce manual errors, ensure regulatory adherence, and provide more accurate financial reporting. Additionally, the improved workspace and integration features streamline invoice processing and task management, increasing operational efficiency.
The ServiceNow® Accounts Payable Operations application enables Accounts Payable specialists and tax specialists to validate the taxes provided by suppliers and ensure tax compliance. The Accounts Payable Operations was enhanced and updated in the Xanadu release.
Accounts Payable Operations highlights for the Xanadu release
- Provides support for tax compliance.
- Enables tax managers or tax specialists to create, edit, and update tax types and tax codes.
- Validate supplier taxes and ensure tax regulatory compliance with added tax-related exceptions.
- Check for invoices configured with Tax variance tolerance rules through the exception engine.
- Allocate invoice cost across various business functions using the invoice cost allocation feature, which increases the accuracy of financial reporting and informs strategic decision-making.
Important information for upgrading Accounts Payable Operations to Xanadu
If you are upgrading from a previous release, you must configure the reference field in the Tax Code [sn_fin_tax_code] table. The exception engine validates the invoice using the tax code and raises exceptions if necessary.
New in the Xanadu release
- Tolerance Rules and Variances for invoices
-
- The tax tolerance rule, which defines the variance limit set on the tax amount variance in an invoice.
- The under tax amount variance exception, which is raised when the supplier-provided tax amount is less than the system-calculated tax amount.
- The over tax amount variance exception, which is raised when the supplier-provided tax amount is greater than the system-calculated tax amount.
- Playbook for updating the invoice primary data
-
- Add tax lines to invoice lines through a playbook activity.
- Apply the new tax lines to single or multiple invoice lines.
- Tax calculations
- As a tax owner or tax manager, add tax lines and tax codes.
- The Invoice cost allocation feature allocates invoice costs across various business functions, which increases the accuracy of financial reporting, and informs strategic decision-making.
- The ServiceNow® Now Assist for APO application guides APO fulfillers to generate a case summary and quickly understand the case context by using the case summarization skill.
Changed in this release
- APO landing page
- Task owners can view and handle invoice tasks more efficiently using task filters, widgets and bar charts in the Accounts Payable Operations workspace.
- Accounts Payable Operations integration framework
- Updated invoice integration using tax fields enables you to process invoices more quickly.
Activation information
Install Accounts Payable Operations by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
Localization information
Accounts Payable Operations supports multiple languages. The current DocIntel model is trained to extract invoices in the English language only. If you want to process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model.