---
sourceDocument: Xanadu Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/release-notes

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Service Catalog release notes

# Service Catalog release notes {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
Service Catalog application provides a requester view of the available services and products offered by the departments within your organization. Service Catalog was enhanced and updated in the Xanadu release.

## Service Catalog highlights for the Xanadu release {#service-catalog-rn__service-catalog-rn-highlights}

* Fill a catalog item form inline in the Virtual Agent conversation.
* Let users experience the support of Zero Trust Access (ZTA) security model for Service Catalog.
* Experience the faster loading of popular catalog items in the Popular Items widgets.
{#service-catalog-rn__ul_rpn_tx2_x1c}

See [Service Catalog](https://www.servicenow.com/docs/access?context=service-catalog&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US) for more information.{#service-catalog-rn__service-catalog-rn-highlights-2}

## New in the Xanadu release {#service-catalog-rn__service-catalog-rn-new-features}

[Added inline render type support of catalog item in Virtual Agent](https://www.servicenow.com/docs/access?context=request-topic-blocks-va&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US)

:   Fill a catalog item form inline in the Virtual Agent powered by Natural Language Understanding (NLU).

    For example, while requesting a catalog item that's marked inline render type, the requester can fill the item and its options within the Virtual Agent conversation.

## Activation information {#service-catalog-rn__service-catalog-rn-activation}

Service Catalog is a ServiceNow AI Platform feature that is active by default.{#service-catalog-rn__service-catalog-rn-activation-1}

## Related ServiceNow applications and features {#service-catalog-rn__service-catalog-rn-related-apps}

[Now Assist in Catalog Builder](https://www.servicenow.com/docs/access?context=now-assist-for-catalog-generation&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US)
:   Use ServiceNow®
    Now Assist in Catalog Builder to create catalog items of your choice in Catalog Builder by giving text inputs.

[Catalog Conversational Coverage](https://www.servicenow.com/docs/access?context=using-catalog-conversational-experience&version=xanadu&pubname=xanadu-servicenow-platform&ft:locale=en-US)
:   ServiceNow® Catalog Conversational Coverage provides a dashboard to view a high-level overview of the conversational and non-conversational catalog items.

[Employee Center](https://www.servicenow.com/docs/access?context=employee-center-landing-page&version=xanadu&pubname=xanadu-employee-service-management&ft:locale=en-US)
:   ServiceNow
    Employee Center portal is a standard multi-department, dynamic portal for service delivery, and employee engagement.

[Zero Trust Access](https://www.servicenow.com/docs/access?context=session-access&version=xanadu&pubname=xanadu-platform-security&ft:locale=en-US)
:   Zero Trust Access (ZTA) is a security model that assumes that no user or device is trusted by default.