---
sourceDocument: Xanadu Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/release-notes

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Verifi Spoke release notes

# Verifi Spoke release notes {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
Verifi Spoke application uses the Verifi Spoke actions to connect with the Verifi APIs and streamline the card dispute resolution process. Verifi Spoke is a new application in the Xanadu release.

## Verifi Spoke highlights for the Xanadu release {#verifi-spoke-rn__verifi-spoke-rn-highlights}

* Initiate case creation.
* Retrieve single and multiple cases.
* Inquire about merchant eligibility.
* Revoke or close cases.
{#verifi-spoke-rn__ul_rbq_jsl_qbc}

See [Verifi Spoke](https://www.servicenow.com/docs/access?context=verifi-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US) for more information.{#verifi-spoke-rn__verifi-spoke-rn-highlights-2}
Important:  
Verifi Spoke is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

## Verifi Spoke features {#verifi-spoke-rn__verifi-spoke-rn-new-features}

[Verifi spoke actions](https://www.servicenow.com/docs/access?context=verifi-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
:   Use the Verifi Spoke actions to access various API functions, including creating cases, revoking or closing cases, retrieving case details, and obtaining merchant inquiries.

## Activation information {#verifi-spoke-rn__verifi-spoke-rn-activation}

Install Verifi Spoke by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/bundle/store-release-notes/page/release-notes/store/sn-store-release-notes.html).{#verifi-spoke-rn__verifi-spoke-rn-activation-1}

## Related ServiceNow applications and features {#verifi-spoke-rn__verifi-spoke-rn-related-apps}

[Integration Hub](https://www.servicenow.com/docs/access?context=integrationhub&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
:   Automate integration tasks using ServiceNow components for ServiceNow®
    Workflow Studio, or develop custom integrations. A separate subscription is required.

[Integration Hub available
spokes](https://www.servicenow.com/docs/access?context=spokes-list&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US)
:   Activate spokes to enhance your Workflow Studio experience with integration-specific content. Use prebuilt flows and actions to automate your integrations or create your own integration automation.

[Integration with spokes](https://www.servicenow.com/docs/access?context=spokes&version=xanadu&pubname=xanadu-financial-services-operations&ft:locale=en-US)
:   Integrate spokes with ServiceNow®
    Financial Services Operations (FSO) applications to enable flow designers to provide specific actions within Workflow Studio for those applications.