---
sourceDocument: Xanadu Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/release-notes

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    - xanadu

ft:locale :

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ft:publication_title :

    - Xanadu Release Notes

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---

# Accessibility and conformance

# Accessibility and conformance {#ariaid-title1}

* Release version: Xanadu
* 
* Updated September 13, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

View a summary of accessibility updates and improvements completed for the Xanadu family release. Learn which Voluntary Product Accessibility Template (VPAT) was used to create Accessibility Conformance Reports (ACRs) for ServiceNow® products and where to access them.

## Release Highlights {#r_Accessibility508Compliance__section_rj4_1jc_f1c}

Key features in the Xanadu Release include:

Next Experience and Configurable Workspace Improvements

* Leverage upgraded components in Configurable Workspaces and Next Experience to strengthen WCAG 2.1 Level AA conformance and provide a more inclusive experience for all users.
* Accelerate usability of the Platform for those who experience low vision or use Assistive Technology (AT) through increased zoom capabilities, implementing Reflow (400% zoom), improving the contrast of text and images, adding alternative text to images, and refining the labeling of controls.
* Accessibility enhancements to the following Configurable Workspaces:
  * Workforce Optimization for Customer Service
  * Field Service Management Dispatcher Workspace
  * Workforce Optimization for Field Service Workspace
  * Agent Workspace for HR Case Management
  * Service Operations Workspace for IT Service Management
  * IT Service Management Digital Portfolio Management
  * Workforce Optimization for IT Service Management
  * IT Service Management DevOps Change Velocity
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New features and other improvements

* Document Services - Accessibility support for document conversion from DOCX to PDF. New PDF accessibility tags define the document's structure and provide a logical reading order, making it easier for users to navigate, understand, and interact with converted PDF documents.
* TinyMCE Upgrade - Upgrades to TinyMCE from v5 to v6.8.2, providing improved formatting options and editing, as well as extended functions for users to format their content.
* Resolved potential limitations that could hinder AT users from accessing content, navigating applications, or using certain features. These improvements are aimed at helping users who rely on a keyboard or other AT devices.
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## Product Accessibility {#r_Accessibility508Compliance__section_azw_251_qcc}

A Voluntary Product Accessibility Template (VPAT) is a globally recognized reporting format used to evaluate the accessibility of a product or service. ServiceNow uses the international version of the VPAT to create Accessibility Conformance Reports (ACRs). ACRs are available for the currently supported ServiceNow releases.

For a full list of available accessibility conformance reports, see [Accessibility conformance reports](https://www.servicenow.com/docs/r/accessibility/available-accessibility-conformance-reports.html).
**Related topics**   

* [Section508.gov](http://www.section508.gov/)