---
sourceDocument: Xanadu Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/release-notes

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    - xanadu

ft:locale :

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ft:publication_title :

    - Xanadu Release Notes

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---

# ServiceNow AI Platform capabilities release notes

# ServiceNow AI Platform capabilities release
notes {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow AI Platform® capabilities were enhancements and updates in the Xanadu release.

Expand the services your system of action delivers with ServiceNow AI Platform capabilities. Activate and configure these optional features to create custom business logic, manage and secure data, and build alternate user interfaces.
* **[Advanced Work Assignment release notes](https://servicenow-prod.fluidtopics.net/PhNry7fwu9chjaBInxEjJQ)**   
  The ServiceNow® Advanced Work Assignment (AWA) application automatically assigns work items to your agents based on their availability, capacity, and optionally, the skills. Advanced Work Assignment was enhanced and updated in the Xanadu release.
* **[Assessments and Surveys release notes](https://servicenow-prod.fluidtopics.net/Y9pTAEMePoPKBv8~HF1l0Q)**   
  The ServiceNow® Assessments and Surveys application enables you to create, send, and collect responses for surveys. Assessments and Surveys was enhanced and updated in the Xanadu release
* **[Configuration Management Database (CMDB) release notes](https://servicenow-prod.fluidtopics.net/w7~6Eov5PcF9c~mAlmubZA)**   
  The ServiceNow® CMDB application stores data about the infrastructure of your organization. CMDB was enhanced and updated in the Xanadu release.
* **[Document Services release notes](https://servicenow-prod.fluidtopics.net/Atg9BnMYUT71ZOjJ8TvhEA)**   
  The ServiceNow® Document Services application provides a broad range of services related to document management, such as creating, maintaining, and converting documents, as well as integrating with third parties like Microsoft SharePoint. Document Services was enhanced and updated in the Xanadu release.
* **[Hermes Messaging Service release notes](https://servicenow-prod.fluidtopics.net/Iuz2V4hSjv2vcjy7FUTcIw)**   
  The ServiceNow® Hermes Messaging Service application enables you to integrate your Apache Kafka environment with your ServiceNow® instance. Hermes Messaging Service was enhanced and updated in the Xanadu release.
* **[Knowledge Management release notes](https://servicenow-prod.fluidtopics.net/vvjGyaba2Tq5yG44ObGhDw)**   
  The ServiceNow® Knowledge Management application enables you to share knowledge articles that provide users with information for self-help, troubleshooting, and task resolution. Knowledge Management was enhanced and updated in the Xanadu release.
* **[MID Server release notes](https://servicenow-prod.fluidtopics.net/tcXd99XP0VJ6ixmakIQwxw)**   
  The ServiceNow® MID Server application enables communication and data transfers between a ServiceNow instance and external applications, data sources, and services. MID Server was enhanced and updated in the Xanadu release.
* **[Notify release notes](https://servicenow-prod.fluidtopics.net/fdElHwDW~loxUPoYf~SANQ)**   
  The ServiceNow® Notify application provides support for SMS and voice channels on the ServiceNow AI Platform® to communicate with customers. Notify was enhanced and updated in the Xanadu release.
* **[Password Reset release notes](https://servicenow-prod.fluidtopics.net/PZjPPx0oSxsbE9ZCxja4tA)**   
  The ServiceNow® Password Reset application helps your end users reset and change their passwords either using self-service or with the help of a service desk agent. Password Reset was enhanced and updated in the Xanadu release.
* **[Service Catalog release notes](https://servicenow-prod.fluidtopics.net/Q48m5nMHFwyV1pjnPZv4aQ)**   
  The ServiceNow® Service Catalog application provides a requester view of the available services and products offered by the departments within your organization. Service Catalog was enhanced and updated in the Xanadu release.
* **[Skills Management release notes](https://servicenow-prod.fluidtopics.net/C6Cyfew6y4WH6y8BzuetMg)**   
  The ServiceNow® Skills Management application enables you to assess the skills that your organization needs, identify any gaps, and implement effective hiring or training plans for your teams. Skills Management was enhanced and updated in the Xanadu release.