Schedule a top-down discovery by Service Mapping

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
  • After Service Mapping discovers configuration items (CIs) belonging to your application service for the first time, it then rediscovers CIs to find changes and updates. Create or modify discovery schedules to control how often Service Mapping rediscovers services or CIs. For example, you may create custom discovery schedules to avoid redundant stress on the infrastructure.

    Before you begin

    Define your application services prior to defining discovery schedules for discovering CIs which are part of these services.

    When creating a schedule for CI types or specific CIs, make sure that at least one application service containing the relevant CI is in the operational state.

    Learn about different types of top-down discovery schedules.

    Role required: sm_admin

    About this task

    Procedure

    1. Navigate to Service Mapping > Administration > Discovery Schedules.
    2. To create a custom discovery schedule, click New.
      Or

      To customize the generic schedule for all application CIs, click All Applications or Load Balancer Service.


      The Discovery Schedule form for top-down discovery.
    3. In fresh install or reset instances, fill in the fields in the Discovery Schedule form.
      Field Description
      Name For a new specific schedule, enter a unique and descriptive name.
      Discover By default, the value for this field is Service, indicating that you are creating a top-down discovery schedule. You cannot change this value.
      Discover by The schedule types for specific top-down discovery:
      • CI Type
      • Specific CI
      • Service Attributes
      • Service Group Attributes
      CI type This field is available when CI type is selected from Select Discovery. For a new CI type-based schedule, select the relevant application CI type from the list.
      CI This field is available when Specific CI is selected from Discover by. For a new schedule for a specific CI, select the relevant CI from the list.
      Filter Services to Discover This area contains the condition builder and is available when Service Attributes is selected from Discover by. Use the filter to create the filtering criteria for services. Service Mapping discovers only services that answer the defined criteria.
      Filter Groups to Discover This field contains the condition builder and is available when Service Group Attributes is selected from Discover by. Use the filter to create the filtering criteria for service groups. Service Mapping discovers only services belonging to the groups that answer the defined criteria.
      Active Select the check box to enable this schedule. If you clear the check box, the schedule is disabled, but you can still run a discovery manually from this form, using the configured values.
      Max run time Set a time limit for running this schedule. When the configured time elapses, the remaining tasks for the discovery are canceled, even if the scan is not complete. Use this field to limit system load to a desirable time window. If no value is entered in this field, this schedule runs until complete.
    4. Optional: For a discovery schedule based on service attributes, click View Selected Services to preview the list of services that answer the filtering criteria you entered, and then select Close.
    5. Optional: For a discovery schedule based on service group attributes, click View Selected Groups to preview the list of groups that answer the filtering criteria you entered, and then select Close.
    6. Define the rediscovery frequency by selecting the relevant option from the Run list.
    7. Click Submit.