Manage alert actions using the mobile app

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • When viewing alerts on your mobile device, you can track actions performed on the alert, og additional activities, and include work notes.

    Before you begin

    Role required: evt_mgmt_user

    Procedure

    1. Open the mobile app and select Event Management.
      The home page appears:

      Mobile alerts and services list

    2. Slide an alert to the right and tap Maint on the left side of the alert.
      The Top Priority Alerts screen appears. The alert is set to the Maintenance state and displays with both a blue indicator in the left margin and diagonal lines running through the alert. After refreshing the page, this alert no longer appears in the list of alerts.
      Top priority alert.
    3. Select an alert to view its information.

      Alert information

      The Details tab is selected by default and displays details on the alert.
    4. Tap the Activity tab to view work notes or other activities associated with the alert.
      You can also tap the Add Comment button to add a new work note or perform an activity on the alert, such as adding an attachment.

      Alert activity tab