View application service details in Service Operations Workspace

  • Release version: Washingtondc
  • Updated August 1, 2024
  • 1 minute to read

    • View comprehensive information about an application service, including its name, business criticality, ownership, process and operational status, traffic-based discovery details, discovery status, and relevant comments. This enables thorough analysis of the application service's current state and usage, provides clarity on ownership and criticality, and facilitates effective prioritization of resources and actions.

    Before you begin

    Role required: evt_mgmt_user, evt_mgmt_operator, or evt_mgmt_admin

    About this task

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace.
    2. From the left navigation bar, select the Service Dashboard icon (Service Dashboard icon).
      The Service Dashboard page appears.
    3. Select a service tile.
      A pop-up window displays the business criticality and severity of a service.
      Application service tile with options to see service details and service map.
    4. Select Service Details.
      By default, the Details tab is selected.
      The details page provides comprehensive information about an application service.
      Application service details page

      For information on the fields, see Application service details page.