View secondary alerts using the mobile app

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • When viewing an alert in a mobile environment, you can also view any group member alerts in the specified alert group. The alert containing a group of secondary alerts is called the primary alert.

    Before you begin

    Role required: evt_mgmt_user

    Procedure

    1. Open the mobile app and select Event Management.
      The home page appears:

      Mobile alerts and services list

    2. Slide an alert to the right and tap Maint on the left side of the alert.
      The Top Priority Alerts screen appears. The alert is set to the Maintenance state and displays with both a blue indicator in the left margin and diagonal lines running through the alert. After refreshing the page, this alert no longer appears in the list of alerts.
      Top priority alert.
    3. Select an individual alert.
    4. Tap the Related tab and select Secondary Alerts to view the secondary alerts for the primary alert group.

      Related tab

      The number next to the Secondary Alerts link indicates the number of secondary alerts that are grouped with the specified alert.