Working with SRM reliability tasks
Alerts, incidents, and change requests are reliability tasks. From creation to resolution, SRM enables you to manage your alerts through the entire response life cycle.
The Reliability Tasks pane contains three tabs:
- Alerts are created within SRM manually or using different integrations. Alerts is the default tab.
- Incidents are created manually or based on SLO/SLIs.
- Change requests can be created within SRM. See Manually create an SRM change task.
Responders and above are notified for updates to tasks based on their notification preferences.