Service Operations Workspace
The Service Operations Workspace monitors services within your Event Management environment, enabling you to review their status and identify those at risk of suboptimal performance. This empowers you to promptly address any issues.
Note:
The Operator Workspace interface is available only for customers who have upgraded from a release prior to the Utah release. New customers as of the Utah release can use the Service Operations Workspace for ITOM, which provides an enhanced UI for managing alerts. For details, see Service Operations Workspace for ITOM.
You can configure the Service Operations Workspace to remain logged in for up to 24 hours. For more information, see Manage user sessions.