Cloud Discovery home page in Cloud Discovery Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Cloud Discovery Home Page in Cloud Operations Workspace

    The Cloud Discovery home page provides a comprehensive summary of discoveries triggered by scheduled tasks. Users can monitor the count of discovered Configuration Items (CIs) and track errors over time while accessing detailed dashboard reports for further insights.

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    Key Features

    • Access Requirements: Users must have the sncloudopsws.cloudopsadmin role to access the dashboard.
    • Dashboard Navigation: Access the dashboard via Cloud Discovery Workspace > Cloud Discovery > Dashboard.
    • Indicators and Reports:
      • Credentials: Displays total credentials by cloud provider.
      • Service Accounts: Shows total service accounts categorized by cloud provider.
      • 30-Day Discovery Runs: Donut chart illustrating discovery statuses (Active, Canceled, Completed).
      • Upcoming Schedules: Lists details of up to eight scheduled discoveries.
      • Total Configuration Items: Line chart tracking discovered CIs over time.
      • Cloud Discovery Errors: Line chart showing errors in discovery over time.
      • MID Servers: Total count of MID Servers and their statuses.
      • Cloud VMs by Datacenter: Bar chart reflecting VMs discovered across different datacenters.

    Key Outcomes

    This dashboard enables users to efficiently monitor cloud discovery activities, assess performance through visual reports, and quickly identify issues. By utilizing the dashboard, ServiceNow customers can enhance their cloud management processes, ensuring better visibility and control over their cloud resources.

    The Cloud Discovery home page displays a summary of the discoveries triggered through a discovery schedule. You can view the count of CIs discovered and errors encountered over time. You can also select any dashboard report to view additional information.

    Cloud Discovery dashboard.

    Required ServiceNow AI Platform roles

    sn_cloud_ops_ws.cloud_ops_admin

    Access the Cloud Discovery home page

    To open the dashboard, navigate to Cloud Discovery Workspace > Cloud Discovery > Dashboard.

    Use cases

    For examples of how different people in your organization would use this dashboard, see these use cases.
    User Dashboard use
    sn_cloud_ops_ws.cloud_ops_admin The sn_cloud_ops_ws.cloud_ops_admin can review the following information in the Cloud Discovery dashboard:
    • 30 day discovery runs
    • Upcoming schedules
    • Total configuration items
    • Cloud discovery errors
    • Credentials
    • MID Servers
    • Service accounts
    • Cloud VMs by datacenter

    Indicators

    Credentials
    This indicator displays the total count of credentials defined in the system and their breakdown according to cloud provider.

    Select the number mentioned under any credential type to see a filtered list of matching credentials.

    Service accounts
    This indicator displays the total count of service accounts defined in the system and their breakdown according to cloud provider.

    Select the number mentioned under any cloud provider to see a filtered list of matching service accounts.

    Reports

    Title Type Source table Description
    30 day discovery runs Donut chart
    Line and area chart.
    		 discovery_status This report displays the count and the state of the discovery runs over the last 30 days. Cloud Discovery displays the following states in the report:
    • Active
    • Canceled
    • Completed

    Select the report to view the list of all the discoveries.
    Upcoming schedules List discovery_schedule This report displays information about up to eight upcoming scheduled discoveries.

    Select any schedule to view its details.
    Total configuration items Line and area chart
    Line and area chart.
    		 cmdb_ci This report displays the number of CIs discovered over time.

    Select the report to view the list of all the configuration items discovered so far. You can select any CI record to view more information about the CI and its multi-source data if available.
    Cloud discovery errors Line and area chart
    Line and area chart.
    		 discovery_log This report displays the number of Cloud Discovery errors over time.

    Select the report to view the list of all Cloud Discovery errors in the Discovery log. Alternatively, you can access this information, by navigating to Diagnostics > Discovery log.
    Credentials Indicator discovery_credential This report displays the total count of credentials defined in the system and their breakdown per cloud provider.

    Select the number mentioned under any credential type to see a filtered list of matching credentials.
    MID servers Donut chart
    Donut chart.
    		 ecc_agent This report displays the total count of MID Servers and their status.
    Service accounts Indicator cmdb_ci_cloud_service_account This report displays the total count of service accounts defined in the system and their breakdown per cloud provider.

    Select the number mentioned under any cloud provider to see a filtered list of matching service accounts.
    Cloud VMs by datacenter Horizontal bar chart
    Horizontal bar chart.
    		 sn_disco_cd_vm_analytics This report displays the count of VMs discovered per datacenter.

    Cloud Discovery displays this report for Microsoft Azure, Amazon Web Services (AWS), and vCenter datacenters only.