Add or remove CIs for single application services using connection suggestions

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read

    • If the discovery based on Predictive Intelligence is enabled, newly mapped application services include only CIs and CI connections added using discovery patterns. Complete an application service using the suggestions that Service Mapping generates for CI connections.

    Before you begin

    • By default, the fingerprint-based discovery feature is enabled. Ensure that the fingerprint-based discovery was not disabled: Navigate to All > System Properties > All Properties. Check that the following property does not appear in the list: sys_property process.clustering.appfingerprint.enabled.
    • Ensure that discovery based on Predictive Intelligence is enabled. Navigate to the System Property [sys_properties] table and check that the sa_ml.connection_suggestions.active property is set to True.

    Role required: sm_admin

    About this task

    If discovery based on Predictive Intelligence is enabled, Service Mapping automatically adds connections to application services based on connection rules. Service Mapping generates these suggestions based on traffic-related data from the Configuration Management Database (CMDB) and on Predictive Intelligence analysis of application fingerprints, CIs, and processes. Predictive Intelligence evaluates connections between application fingerprints, CIs, and processes, and ranks their relevancy. Service Mapping uses this information to create connections based on connection rules. It also generates connection suggestions for servers and load balancers for you to decide which connections to add or remove from the application services. For more information, see Traffic-based discovery in Service Mapping.

    Important:
    You can add or remove CIs using connection suggestions only in application services discovered by Service Mapping.

    Procedure

    1. Optional: Discover applications based on fingerprints to view information about all application CIs in connection suggestions.
      Important:
      Not using fingerprint-based discovery may result in mapping some application CIs as generic applications.
    2. Open the application service map.
      1. Navigate to All > CSDM > Manage Technical Services > Application Service.
      2. Select the needed application service.
      3. On the application service page, select View Map.
    3. Click Suggestions > Connection Suggestions at the top of the map to see suggestions for the entire application service.
      Alternatively, right-click a CI for which you want to see connection suggestions and select Show connection suggestions.
    4. Review the suggestion details paying attention to the parameters covered in Connection Suggestions list.
    5. Optional: If you haven't discovered application CIs, discover a standalone CI of the application class based on fingerprints:
      1. Click the Preview icon Preview connection suggestion icon next to the relevant suggestion based on the application fingerprints (AFP).
        The Connection Suggestion list opens showing details of this suggestion.
      2. Click the Preview this record icon next to Target AFP, and then click Open Record.
      3. Click Discover Application.
      4. Click Refresh in the Review suggested connections window to ensure that the displayed information reflects the discovered CI classes.
        Important:
        Not using fingerprint-based discovery may result in mapping some application CIs as generic applications.
    6. Select the check boxes next to the relevant suggestions and click the action button at the bottom of the window:
      Action Result
      Add Service Mapping includes connections and the CIs they lead to into the application service. The Decision value for added connections changes to Added manually.
      Exclude Service Mapping excludes connections and the CIs they lead to from the application service. The Decision value for removed connections changes to Excluded manually.
      Reset Service Mapping reverts earlier decisions, both manual and done by rule. The Decision value for reset connections changes to Undecided.

      This action is relevant only if you have already used connection suggestions to complete this application service.
    7. Click Close to leave the Review suggested connections window.

    Result

    The application service map reflects the changes you made. The connections you added and the CIs they lead to appear on the map.