Cloud accounts

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Cloud Accounts in IT Operations Management

    A cloud account serves as the logical representation of your managed cloud infrastructure within Cloud Provisioning and Governance. It can include multiple service accounts from various providers, allowing you to specify which datacenters to utilize. This structure enables effective management of cloud resources and compliance with organizational policies.

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    Key Features

    • Add Logical Datacenters (LDCs): Associate specific regions with service accounts to host cloud resources.
    • Run Discovery: Update the Configuration Management Database (CMDB) with changes in resources across LDCs.
    • Set Capacity Limits: Define restrictions on resources like virtual machines and storage, particularly crucial for private cloud environments.
    • Publish Cloud Accounts: Make cloud accounts available for business teams to deploy stacks.

    Key Outcomes

    With cloud accounts, you can group service accounts and control resource provisioning according to your security and compliance needs. You can keep a cloud account in a Draft state until ready for use, after which you can publish it. Additionally, you can add LDCs and set capacity limits at any time, ensuring efficient resource management and alignment with organizational requirements.

    A cloud account is the logical representation in Cloud Provisioning and Governance of all or part of your managed cloud infrastructure. A cloud account can include multiple service accounts — even service accounts from different providers. For each service account, you specify which datacenters to include in the cloud account.

    From a cloud account, you can:
    • Add LDCs. A logical datacenter (LDC) is a region-specific virtual cloud that is associated with a service account. The datacenter hosts your cloud resources.
    • Run Discovery on LDCs to update the CMDB with configuration changes or life cycle changes (create/modify/terminate) for each resource in each logical datacenter (LDC) that is associated with the cloud account.
    • Set capacity limits on cloud services like virtual machines, virtual CPUs, virtual networks, aggregate storage volume size, and others. Set limits to help ensure that cloud resources are provisioned at appropriate scales. Limits are especially important for capacity-constrained environments like private clouds.
    • Publish a cloud account to enable business teams to deploy stacks.

    Structure of a cloud account

    An advantage of cloud accounts is that you can group specified service accounts with only the regions (datacenters) that you want to allow cloud resources in. For example, your AWS account could have more than a dozen datacenters globally. However, you might use only one or two regions. To conform with your security and compliance rules, you might not want any resources provisioned to additional regions around the world.

    Structure of a cloud account

    A cloud account can contain as many service accounts as necessary in the following scenarios:
    Table 1. Possible cloud account structures
    Structure Supported Not supported
    Add the same service account as many times as necessary, provided each entry is associated with a different LDC. X
    Add the same LDC from different service accounts in one cloud account. X
    Add different LDCs from different service accounts to a particular cloud account, provided the regions are not the same.

    Example: You have us-west-1 in serviceaccount1 and us-west-2 in serviceaccount2. Both can be added to cloudaccount1. However, both us-west-1 in serviceaccount1 and us-west-1 in serviceaccount2 cannot be added to cloudaccount1.

    X

    Update a cloud account

    You keep a cloud account in the Draft state until you are ready to make the datacenters and capacity limits available for use — in blueprints and the Cloud User Portal, for example. You can change the state to Published after you run Discovery.

    Set up an additional cloud account

    See Set up an additional cloud account.

    Add a datacenter to a cloud account

    At any time, you can add a logical datacenter to the cloud infrastructure that is represented by a cloud account. See Add a datacenter to a cloud account.

    Set capacity limits on user requests for resources

    Capacity limits place restrictions on the attributes of cloud resources such as the number of virtual machines, virtual CPUs, or aggregate storage. You can set limits on resources separately for each logical datacenter in a cloud account.

    Set capacity limits on user requests for resources