Manual flow for certificate requests
Certificate requests and incidents are automatically created when expiring and expired certificates are discovered. Certificate renewal requests and incidents are automatically created when certificates are about to expire or have expired. You can also manually create requests using the Service Catalog.
A scheduled job examines the Unique Certificates [cmdb_ci_certificate] table on a daily basis and triggers renewal certificate tasks when a certificate is either expired or nearing expiration.
Essential considerations for renewal of certificates:
- Tasks for certificate renewals are automatically generated 60 days prior to expiration. To modify the timeframe, update the Discovery property: glide.discovery.certs.days_before_expiration_to_create_renewal_task.
- Certificate tasks are automatically assigned a Priority 3 - Moderate. Modify the priority by opening the task if necessary.
- If a certificate task already exists for the current certificate, no additional tasks are created.
- For renewal certificate tasks and incidents, various fields are automatically pre-populated based on the certificate CI.
- If a certificate expires and is not replaced, a new incident is created. However, only one incident is generated for each expired certificate.
- To view the certificate incidents list, navigate to .