View similar alerts using the mobile app

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Similar alerts have similar descriptions or metrics with one another, but do not necessarily match all aspects of the alert. Check whether alerts on your mobile device occurred multiple times in the system. Prioritize how urgently you need to handle the alert.

    Before you begin

    Role required: evt_mgmt_user

    Procedure

    1. Open the mobile app and select Event Management.
      The home page appears:

      Mobile alerts and services list

    2. Slide an alert to the right and tap Maint on the left side of the alert.
      The Top Priority Alerts screen appears. The alert is set to the Maintenance state and displays with both a blue indicator in the left margin and diagonal lines running through the alert. After refreshing the page, this alert no longer appears in the list of alerts.
      Top priority alert.
    3. Select an individual alert.
    4. Tap Related items and select Similar Alerts.
      A list is displayed containing alerts similar to the selected alert.