Tag Health dashboard

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Tag Health Dashboard

    The Tag Health dashboard in ServiceNow allows you to visually monitor the health and compliance of Configuration Items (CIs) based on tag policy audits. To access the dashboard, ensure the Tag Data Governance application is activated and log in as a Tag Governance administrator or viewer.

    Show full answer Show less

    Key Features

    • Interactive Widgets: These provide insights into tag compliance status and identify the most and least used tags across CIs.
    • Filters: Refine reports using filters like Cloud Service Account, CMDB Class, and Logical Datacenter. Note that the CMDB Class filter only impacts the Tag Health report.
    • Tag Health Widget: Displays a cumulative status of tag health categorized as Non Compliant, Partial Compliant, or Fully Compliant, with percentages and counts.
    • Reports: The dashboard features pie charts and bar charts for tag compliance and usage statistics, enabling detailed analysis.

    Key Outcomes

    By utilizing the Tag Health dashboard, you can effectively assess the compliance of tags on discovered CIs against your configured policies. The insights gained allow you to identify areas for improvement in tag usage and compliance, thereby enhancing resource management and governance in your IT environment.

    With the Tag Health dashboard, you can visually track the health and compliance of CIs based on the tag policy audits. Interactive widgets provide information that enables you to view and analyze the tag compliance status and the most-used and least-used tags across your CIs.

    Note:
    To view the Tag Health dashboard, activate the Tag Data Governance application.

    To view the Tag Health Dashboard, navigate to Tag Governance > Dashboard. Log in as a Tag Governance administrator (sn_itom_tag.tag_governance_admin) to configure reports and Tag Governance Viewer (sn_itom_tag.tag_reports_viewer) view the reports.

    Use the following interactive filters to refine your reports:
    • Cloud Service Account
    • CMDB Class
      Note:
      The CMDB Class filter only applies to the Tag Health report. Using this filter does not impact or refine the results of the Most Popular Tags and the Least Used Tags reports.
    • Logical Datacenter
    For example, you can use a combination of the Cloud Service Accounts, CMDB Class, and Logical Datacenter filters. You can then view the tag audit results for the virtual machine instances that are mapped to a specific cloud service account and are located in a specific logical datacenter.
    Figure 1. Tag Health dashboard
    Tag Health Dashboard
    The Tag Health widget displays the cumulative status of the tag health of all the CIs that you run the tag audit policies on. The Tag Health dashboard renders the results of the tag audit policies that you run on discovered CIs into an interactive pie-chart. The results are listed in the following categories:
    • Non Compliant. CIs that meet none of the policy requirements
    • Partial Compliant. CIs that meet some of the policy requirements
    • Fully Compliant. CIs that meet all the policy requirements
    Each category indicates the percentage and the count of CIs with a matching status. The default Tag Health report data grouping is by status. You can also group the results by using the filters in the Group By list.

    Use cases for the Tag Health dashboard

    The dashboard consists of widgets that display the health and compliance results of how the existing tags on discovered CIs perform against the tag policies that you configure. The policies are run on all discovered resources on the cmdb_ci table.

    The Tag Health widget displays the percentage and count of CIs that are fully, partially, and non-compliant against the policies that you run. Click a related color or category to view the list of CIs that constitute the status.

    The Most Popular Tags and the Least Used Tags widgets display the 10 most popularly used tags and the 10 least used tags, respectively. Click any bar on the Most Popular Tags and Least Used Tags widgets to view the list of CIs that have a matching tag.

    Reports

    Widget Description Description
    Tag Health Pie chart Percentage and count of all CIs that are in the following categories:
    • Non Compliant
    • Partial Compliant
    • Fully Compliant
    Click any related slice or category to view a report of those CIs.
    Most Popular Tags Bar chart 10 of the most popularly used tags across all discovered CIs that the tag policies you configure evaluate.
    • Point to a bar to view the corresponding percentage weight-age of the tag and count of the tag's occurrence.
    • Click a bar to view a report of the most popular tags.
    Least Used Tags Bar chart 10 of the least used tags across all discovered CIs that the tag policies you configure evaluate.
    • Point to a bar to view the corresponding percentage weight-age of the tag the and count of the tag's occurrence.
    • Click a bar to view a report of the detailed list of corresponding results/ least used tags.