Set up cloud accounts for IBM Cloud

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • A cloud account is the logical representation in Cloud Provisioning and Governance of all or part of your managed cloud infrastructure. A cloud account can include multiple service accounts — even service accounts from different providers. For each service account, you specify which datacenters to include in the cloud account.

    Before you begin

    Role required: sn_cmp.cloud_admin

    About this task

    See Cloud accounts for detailed information.
    Note:
    Cloud providers often use different names for accounts, regions, and credential settings. Because the ServiceNow application supports several cloud providers, the app uses general-purpose names for the settings. In IBM Cloud, the region-specific containers for virtual resources are called locations. In Cloud Provisioning, locations are called datacenters or logical datacenters (LDCs). The term logical is used to reinforce the idea that Cloud Provisioning is provider-agnostic. All infrastructure or applications that are deployed using Cloud Provisioning are associated with a datacenter. .

    Procedure

    1. In the Cloud Admin Portal, navigate to Manage > Cloud Accounts.
    2. Click New, enter a unique and meaningful Name and Description, and then select the cloud Provider for the account (IBM Cloud).
      Create a cloud account
    3. Click Next.
      Based on the provider you select, the Service Account field is populated.
    4. Select the appropriate Service Account.
      A list of discovered datacenters appears. If no datacenters appear, click Discover Datacenters to find them. See Discover all datacenters in a service account on-demand for details.
    5. Select one or more datacenters to associate with the cloud account, click Save, and then close the popup.
      The Cloud Account dashboard appears. The datacenters that you selected appear on the Datacenters tab.
    6. Click a datacenter.
      The following lists appear:

    What to do next

    Repeat the process to create additional cloud accounts as needed. Run Discovery and set capacity limits for each datacenter.