Results page

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Results page

    The Results page in the Discovery Console for OT displays all scan results from your queries, providing a comprehensive list of scans along with key details such as Device, IP Address, Network Zone, Scan Type, Asset Type, Asset OS Details, Start time, and Logs. This page is essential for reviewing and managing discovery scan outcomes within your ServiceNow environment.

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    Access and Navigation

    Access the Results page by navigating to Assets > Results. Use the search bar under the Results heading to quickly locate specific scans by entering relevant text.

    Filtering Results

    Use the filter panel to control which scan queries appear in the results list. Click the Add Filter icon and select filters from the pop-up menu to refine the displayed scans based on your criteria. This helps focus on relevant scan data.

    Viewing and Managing Scan Details

    • Asset Column: Clicking an asset name opens the asset editing window with three tabs:
      • Details: Shows Identification, Classification, Timeline, and other detailed sections, with an option to edit.
      • Image: Displays any attached images related to the asset.
      • Modules: Provides system module information such as CPU or PLC status and manufacturer details.
    • Device Column: Lists the Sensor name used in the query. Selecting it opens the Sensor’s information and configuration for editing.
    • Appliance Column: Shows the Sensor or Collector name used during the query. Selecting it allows editing of the appliance’s details and configuration.
    • Log Column: Clicking View displays the query log, which can be copied for troubleshooting or documentation.

    Exporting Results

    The Action button on the Results page enables exporting scan results in two formats:

    • JSON format: Standard export for scan results data.
    • RAW XML format: Useful for debugging and verification purposes. Note that exporting RAW XML requires a valid Console license; this option is disabled if the license is absent or expired.

    Practical Benefits for ServiceNow Customers

    This Results page empowers you to efficiently review, filter, manage, and export discovery scan data to maintain accurate asset records and support troubleshooting activities. The ability to edit asset, device, and appliance details directly from the results enhances operational agility and data accuracy in your OT environment.

    The Results page provides the results from your queries in the Discovery Console for OT.

    The Results page contains a list with all the scan results in the system. Each scan is displayed along with the associated Device, IP Address, Network Zone, Scan Type, Asset Type, Asset OS Details, Started On, and Log. The following image shows an example of the Results page.


    Results page

    To access the Results page, navigate to Assets > Results.

    To find a specific scan, you can enter text into the Search bar on the top of the page under the Results heading.

    Result filters

    Use the filter panel to select which queries display in the results list. To filter the scan results, select the Add Filter icon in the filter panel. Put your cursor in the filter field and select a filter from the pop-up menu.
    Filter panel

    See Filter results for more information.

    Viewing results

    On the Results page, you can view details of a result by selecting column entries.
    Asset
    Selecting an asset name in the Asset column opens the asset editing window. This view has three tabs, Details, Image, and Module On the Details tab you see Identification, Classification, Timeline, and other detailed sections. You can select Edit if you need to change any of these settings. If there is an image attached, it displays in the Detail and Images tabs. The Modules tab displays specific information about system modules, such as if the asset is a CPU or PLC, and the manufacturer's name.
    Device
    The Device column lists the name of the Sensor used during the query. Selecting the Sensor name from this column allows you to edit the information and configuration of the query Sensor.
    Log
    Select View in the Log column and the query log displays. You can copy the log for later use and for troubleshooting.
    Asset
    Selecting an asset name in the Asset column opens the asset editing window. This view has three tabs, Details, Image, and Module On the Details tab you see Identification, Classification, Timeline, and other detailed sections. You can select Edit if you need to change any of these settings. If there is an image attached, it displays in the Detail and Images tabs. The Modules tab displays specific information about system modules, such as if the asset is a CPU or PLC, and the manufacturer's name.
    Appliance
    The Appliance column lists the name of the Sensor or Collector used during the query. Selecting the name from this column allows you to edit the query appliance's information and configuration.
    Log
    Select View in the Log column and the query log displays. You can copy the log for later use and for troubleshooting.

    Action button

    The Results page Action button lets you export the scan results. You can Export Results in JSON format or Export RAW in XML format.


    Results page Action button

    The RAW data format is useful for debugging and verification.

    Note:
    You cannot export RAW XML results if your Console license is invalid (absent or expired).