---
sourceDocument: Australia Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/operational-technology

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Create an assignment rule

# Create an assignment rule {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create an assignment rule to automatically assign an Operational Technology (OT) incident to a group or user according to one or more conditions in the assignment rule. You use assignment rules to run at the time that you open an OT incident.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem PolicyRulesAssignment.
2. Select New.
3. On the form, fill in the fields.  
   For a description of the field values, see [Assignment rule form](https://servicenow-prod.fluidtopics.net/db0rudsNTHQqLQNrfco29Q "Assignment rules automatically assign an Operational Technology (OT) incident to a group or user according to one or more conditions in the assignment rule.").
4. Select Submit.

## What to do next

For more information about assignment rules, see [Defining assignment rules](https://www.servicenow.com/docs/access?context=c_DefineAssignmentRules&version=australia&pubname=australia-platform-administration&ft:locale=en-US).

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