---
sourceDocument: Australia Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/operational-technology
Release :
- australia
ft:locale :
- en-US
ft:publication_title :
- Australia Operational Technology Management
ft:clusterId :
- optm
bundleId :
- optm
workflow :
- Technology
---
# Assets page
# Assets page {#ariaid-title1}
Release version: Australia
Updated March 30, 2026
 5 minutes to read
Summarize
 Summarized using AI
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.
## Summary of Assets page
The Assets page in the Discovery Console for OT displays a comprehensive list of all assets, including those discovered automatically and manually added.
It provides users with capabilities to view, edit, add, import, export, and manage asset records efficiently.
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## Key Features
* **Navigation and Viewing:** Access the Assets page via the left navigational menu under Assets \> Assets. Users can switch between List, Gallery, and Map views for flexible visualization of assets.
* **Filtering:** The Filter panel allows users to apply preset filters (such as Sites) and customize which assets are displayed to streamline asset management.
* **Asset Management Actions:** The Actions dropdown provides multiple operations including importing/exporting assets or ignored assets in CSV or JSON formats, updating manufacturer data, vulnerability data, product mappings, Purdue levels, ignoring assets, and deleting assets individually or in bulk.
* **Asset Records:** Selecting an asset's IP address opens detailed asset information with editable fields organized into tabs: Details, Images, and Modules. New assets can also be created from this view.
## Asset Record Details
* **Identification:** Includes essential fields such as IP address (required), hostname, product details, firmware version, network zone, MAC address, serial number, and an option to ignore the asset from auto queries.
* **Classification:** Supports auto categorization to manage fields like Category, Brand, Operating System, and Description automatically. Categories include device types like Desktop, HMI, PLC, or SCADA. Users can disable auto categorization to enable manual editing or delete assets.
* **Timeline:** Shows asset lifecycle dates including creation, last modification, last seen, and last update timestamps.
* **Open Ports and Network Interfaces:** Lists all detected open ports and detailed network interface information such as IP addresses, MAC addresses, gateways, and CIDR.
* **Metadata:** Contains alias, description, labels for tagging, and physical location to help identify and organize assets.
* **Installed Software:** Allows adding and viewing software installed on the asset, including vendor, product, and version details.
* **Attributes:** Enables adding custom attributes discovered during asset discovery.
* **MAC Addresses:** Lists all MAC addresses associated with the asset, with an option to mark a primary MAC address.
* **Comments:** Provides a section for entering additional notes or information about the asset.
## Practical Usage
* **Creating Assets:** Assets can be manually created or added through CSV import and native discovery sensors.
* **Editing Assets:** Users can select an asset and use the Edit button to update information, including software, attributes, MAC addresses, and comments.
* **Bulk Management:** The interface supports filtering assets for bulk deletion, which helps in maintaining a clean and relevant asset inventory.
* **Data Import/Export:** Assets and ignored assets can be imported or exported in CSV or JSON formats facilitating data exchange and backup.
This page is essential for ServiceNow customers managing operational technology assets, providing robust tools for asset visibility, classification, and lifecycle management to ensure accurate and actionable asset data within the Discovery Console for OT.
The Assets page shows a list of all available assets for the Discovery Console for OT.
Note:
To edit any of the fields in the Asset record, select the asset from the list and then select the Edit button. After editing, select Save to save any changes.
## Assets page overview {#assets-page-console__section_osk_hfb_42c}
The Assets page shows all assets that were automatically discovered along with all assets that were manually added to the system. To view the assets list, use the navigational menu on the left side of the screen and select Assets \> Assets.
You can add assets with the following methods.
* Sensors and Collectors perform Native discovery and populate the assets.
* Import via a CSV with assets information.
* By selecting the add icon ![]().
{#assets-page-console__ul_nzj_krm_3fc}
Filter panel
When you open the Assets page, there is a Filter panel you can use to filter which Assets appear in the list. There are preset filters which appear as tabs at the bottom of the panel. The preset filters are (you can also check the Default Tab box):
* Sites
* Presets
* Filters
{#assets-page-console__ul_ldy_55l_dhc}
Select the X at the top of the panel to close the filter. To open the panel, select the filter icon ![]().
Views
In the top right area of the Assets list, there are different icons that control how the Assets are viewed.
![Asset views]()
The views are:
* List view
* Gallery view
* Map view
{#assets-page-console__ul_vlx_fvl_dhc}
Actions
The Actions button provides a drop-down menu for manipulating the Assets. The formats for each are indicated next to the selection where applicable. The selectable actions are:
* Import Assets
* Import Ignore Assets (CSV)
* Export Ignore Assets (CSV)
* Export Assets (JSON)
* Export Assets (CSV)
* Update Manufacturer Data
* Update Vulnerability Data
* Update Product Mappings
* Update Purdue Levels
* Ignore Assets
* Delete Assets
{#assets-page-console__ul_qb3_nwl_dhc}
Note:
If an action is inactive, it appears grayed out in the menu.
Next to the Actions button is the add icon ![]().
## Asset records {#assets-page-console__section_scz_mfb_42c}
With an Asset record, you can view and edit the details of the selected asset. To view an asset record from the Assets page, select the IP address displayed for the asset. The following sections describe each section of an Asset record.
Note:
When you select the add icon ![](), this same view opens with these same sections. However, when you open an existing asset record, you have three tabs on the upper right side of the screen. The tabs are Details, Images, and Modules.
Identification
The Identification section contains the following fields.{#assets-page-console__table_rjn_xfb_42c__entry__2}
| Field | Description |
|-|-|
| IP Address \[Required\] | IP Address assigned to the asset. |
| Hostname | Name of the connected device. Note: The name is populated when it is configured on the device or if the DNS server is configured. |
| Product | Manufacturer and model of the asset. |
| Firmware Version | Version of the firmware installed. |
| Network Zone | Network zone of the asset. |
| MAC Address | MAC address that is associated with a given asset. |
| Serial Number | Serial number associated to the asset. |
| Ignore from Auto Query | Option to mark devices that must be ignored from the auto queries. This field is automatically set to inactive, |
[ ]
{#assets-page-console__table_rjn_xfb_42c}
Classification
The Classification section contains the following fields.{#assets-page-console__table_t4p_wxb_42c__entry__2}
| Field | Description |
|-|-|
| Auto Categorization | Feature that enables the Discovery Console for OT to manage and update the Description, Category, and Operating System fields through the automatic classification system. Set to Yes or No. Note: If Auto Categorization has been enabled, then editing is turned off for the Category, Brand, Operating System, and Details fields. Users can select Edit and then modify the values during editing. To delete an asset, set Auto Categorization to No. The Delete button then appears in the right-most column allowing you to delete the asset. |
| Category | Category or classification indicates the function of the device or class that the asset belongs to. For example, Desktop, HMI, PLC, or SCADA. |
| Brand | Name of the manufacturer that produced the asset. |
| Purdue Level | N/A by default. See image of drop-down choices. |
| Operating System | Operating system of the asset. For example, IOS, Linux, or Windows. |
| Details | Section for additional details to describe the classification for this asset. |
[ ]
{#assets-page-console__table_t4p_wxb_42c}
Timeline
The Timeline section contains the following dates and times related to the asset. {#assets-page-console__table_zgm_3pp_vgc__entry__2}
| Field | Description |
|-|-|
| Created | When the asset was created. |
| Modified | The last time the asset was modified. |
| Last Seen | The last time the asset was detected. |
| Updated | The last time the asset was updated. |
[Table 1. Timeline]
{#assets-page-console__table_zgm_3pp_vgc}
Open Ports
The Open Ports section lists all open ports available on the asset that were identified by Discovery and shown on the Discovery Console for OT.
Network Interfaces
The Network Interfaces section displays the Asset's Vendor, Vendor Address, IPV4 Address, IPV6 Address, MAC Address, Gateway, and CIDR.
Metadata
The Metadata section contains the following fields.{#assets-page-console__table_hyq_mxb_42c__entry__2}
| Field | Description |
|-|-|
| Alias | Alternate name given to the asset. Where possible, the alias is displayed instead of the IP Address or MAC address to provide a user-friendly way to identify the asset. |
| Description | Description of the asset. |
| Labels | Tag that you can add to an asset to assist in identifying and finding assets with the tagged properties within the system. |
| Location | Description of the physical location of the asset. |
[ ]
{#assets-page-console__table_hyq_mxb_42c}
Installed software
The Installed Software section includes a list of all software installed on the asset. To add software, complete the following actions.
1. Select the Edit button.
2. Scroll to the Installed Software section and select Add Software.
3. In the Add Software modal window, enter the Vendor, Product, and Version (optional) of the software being added.
4. Select Save.
{#assets-page-console__ol_y2q_21j_42c}The added software displays in the Installed Software list.
Attributes
The Attributes section contains the attributes discovered by the Discovery process. To add an attribute, complete the following actions.
1. Select the Edit button.
2. Scroll to the Attributes section and select Add Attribute.
3. In the Attribute modal window, enter the Name and Value of the attribute.
4. Select Add Attribute.
5. Select Save.
{#assets-page-console__ol_f4j_q1j_42c}
MAC Addresses
The detected MAC Addresses section includes a list of all the MAC addresses that are associated with a given asset. The Real Address toggle is used to indicate that a MAC address belongs to an asset and should be considered the primary or main MAC address. Each detected MAC address in the list includes the Vendor Name, Vendor Address, First Detected On, and Last Detected On fields.
To add a MAC address, complete the following actions.
1. Select the Edit button.
2. Scroll down to the MAC Addresses section and select Add MAC Address.
3. In the Add MAC Address modal window, add the name of the MAC Address.
4. Select Add Mac Address.
5. Select Save.
{#assets-page-console__ol_kxd_1bj_42c}
Comments
The Comments section provides an area to enter additional information about the assets. To add a Comment, complete the following actions.
1. Select the Edit button.
2. Scroll to the Comments section and select Add Comment.
3. In the Add Comment modal window, enter a comment.
4. Select Save.
{#assets-page-console__ol_nbz_tbj_42c}The added comment is listed in the Comments section of the asset.
* **[Create an asset](https://servicenow-prod.fluidtopics.net/4XFnmZu0sv1~6FLJU6R2Ww)**
Manually create an asset to the Discovery Console for OT.
* **[Deleting assets in bulk](https://servicenow-prod.fluidtopics.net/yVQ7EdOfvCI_211pJYwoIg)**
Filter assets and do a bulk deletion in the Discovery Console for OT.
* **[Import or export assets](https://servicenow-prod.fluidtopics.net/5ObxmrWqsr1uEqgz22jWUw)**
You can import or export assets, and ignored assets, to either CSV or JSON formats.