Review additional Service Graph Connector for ServiceNow Operational Technology (OT) Discovery records

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • After completing the Service Graph Connector for ServiceNow Operational Technology (OT) Discovery Guided Setup, review the unknown devices and log records.

    Before you begin

    Role required: admin

    About this task

    These are optional tasks.

    Procedure

    1. On your dashboard, navigate to the All > Service Graph Connector > ServiceNow OT Discovery menu.
    2. In the ServiceNow OT Discovery menu, you can review extended information about and settings for the Service Graph Connector for ServiceNow OT Discovery
    3. Scroll the topics under ServiceNow OT Discovery until you find All Unknown OT Devices Missing Model & Manufacturer.
      This is a list of all the OT devices that were imported without a model number or name of their manufacturer.
    4. Scroll the topics under ServiceNow OT Discovery until you find All Unknown OT Devices Missing Model.
      This is a list of all the OT devices that were imported without a model number.
    5. In the menu, scroll down to App Logs.
      The App Log lists logs for all the OT Discovery applications within the Service Graph Connector scope. The columns are the creation date, the level, the log message, the App Scope, and the Source Script.
    6. Now scroll to the Last Imported Logs entry in the menu.
      The table lists a creation date, what the level of the message is, whether information or warning, and the source of the entry.
    7. Use the items in the menu to review information from the Service Graph Connector for ServiceNow OT Discovery Guided Setup settings.