---
sourceDocument: Australia Operational Technology Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/operational-technology

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Operational Technology Management

ft:clusterId :

    - optm

bundleId :

    - optm

workflow :

    - Technology


---

# Use

# Using the Industrial
Workspace {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
After you complete all the required set-up tasks for the Industrial Workspace, users can begin managing their Operational Technology data on the different pages and dashboards available in the Industrial Workspace.
* **[Industrial Workspace homepage destination rules](https://servicenow-prod.fluidtopics.net/e4JgR~HZHBBUW7JRkcOLkw)**   
  Depending on your assigned roles, you're redirected to different pages in the Industrial Workspace with homepage destination rules. This helps you access the data that you need more quickly and efficiently.
* **[Search for a record in the Industrial Workspace](https://servicenow-prod.fluidtopics.net/z5D2goJNERW5fgTLqgZDiA)**   
  Search for a record in the Industrial Workspace related to Operational Technology (OT) data, or Configuration Management Database (CMDB) data.
* **[NLQ Genius Results used in the Industrial Workspace](https://servicenow-prod.fluidtopics.net/8rv94T~oEmUkkvQpKPOMcA)**   
  The Industrial Workspace leverages Natural Language Query (NLQ) Genius Results for each search.
* **[Site filter in the Industrial Workspace](https://servicenow-prod.fluidtopics.net/6rpSQGLRheQdh2QwUxlpNg)**   
  You can use the site filter in the Operational Technology (OT) Visibility dashboard, the Operational Technology Vulnerability Response (PA) dashboard, and the OT Vulnerability Risk Rollup dashboard to view data for specific sites.
* **[Operational Technology Progress Scorecard filters](https://servicenow-prod.fluidtopics.net/Lsg1qlct56ISJJytAk~l1A)**   
  You can use the filters on the Operational Technology (OT) Progress Scorecard to specify the data that you want to see on your scorecard by site, business unit (BU), or date.
* **[Sort the Operational Technology Progress Scorecard by ascending or descending order](https://servicenow-prod.fluidtopics.net/iqNuIhDM~Gcitxgkt1yX_w)**   
  Sort the Operational Technology (OT) Progress Scorecard by ascending or descending order to customize your view of the scorecard.
* **[Configure the order of your important actions on the Operational Technology Action-Oriented Landing Page](https://servicenow-prod.fluidtopics.net/D3XiN15K1yqJesaTOZuvSg)**   
  Configure the order of your important actions on the Operational Technology (OT) Action-Oriented Landing Page to personalize how you view your tasks.
* **[Operational Technology Vulnerability Risk Rollup dashboard](https://servicenow-prod.fluidtopics.net/Kr4i6gZJ19gk3kpb6RvSRg)**   
  The Operational Technology (OT) Vulnerability Risk Rollup dashboard contains the risk score of the OT devices at each level of the equipment model.
* **[Indicator sources and indicators for the Operational Technology Vulnerability Response (PA) dashboard](https://servicenow-prod.fluidtopics.net/tAJDDeMNy9xYjzrPTIa18Q)**   
  The Operational Technology Vulnerability Response application uses indicator sources and indicators to gather data and track the progress of your vulnerability remediation.
* **[Operational Technology Vulnerability Response (PA) dashboard breakdowns](https://servicenow-prod.fluidtopics.net/vZHzQN7PnYunsBe9j8~9sQ)**   
  The Operational Technology Vulnerability Response uses breakdowns to filter and group the collected records.
* **[Operational Technology Vulnerability Response (PA) dashboard collection jobs](https://servicenow-prod.fluidtopics.net/8fU2mpM88nYZ5wR1K1w~~g)**   
  The Operational Technology Vulnerability Response (PA) dashboard uses collection jobs to collect the data that is shown on the dashboard.
* **[Data visualizations used in the Operational Technology Vulnerability Response (PA) dashboard](https://servicenow-prod.fluidtopics.net/q8xPCItW5cWTFkv~_hcZRQ)**   
  The Operational Technology Vulnerability Response (PA) dashboard uses data visualizations to display your OT vulnerability data.
* **[View an Operational Technology Unified Map](https://servicenow-prod.fluidtopics.net/xnLWkthPiBKbzaiA1wJG7w)**   
  View an Operational Technology (OT) Unified Map in the Industrial Workspace that displays the relationships between devices and other CIs.
* **[View a daily summary of Operational Technology device activities for an Equipment Model Entity](https://servicenow-prod.fluidtopics.net/senlM~WGvdUJexzH1uqjqA)**   
  In the Equipment Model View of the Industrial Workspace, view the previous day's actions and changes that have been performed on the Operational Technology (OT) devices in a site.
* **[Use the Hardware Vulnerability Assessment menu in the Industrial Workspace](https://servicenow-prod.fluidtopics.net/Qn6A2Xj1Ru9wBvjE9920dw)**   
  Use the Hardware Vulnerability Assessment menu to view and track all the firmware vulnerability assessments in your OT environment. Also, in the HVA menu you can view the vulnerable items that are created based on the firmware vulnerability assessments.
* **[View and edit the OT Network Map](https://servicenow-prod.fluidtopics.net/BWwqRRmfiZBLwCK_aSyp6w)**   
  View and edit the Operational Technology (OT) Network Map in the Industrial Workspace to visualize your OT networks per site and their OT devices.

