Now Assist glossary
Learn about the terms and concepts used in Now Assist AI agents.
Agentic system
An agentic system is a type of software or AI that perceives its environment, makes decisions that are based on that perception, and takes actions to achieve specific goals, often with minimal human intervention. An agentic
system can learn, adapt, and operate independently to solve problems or perform tasks.
Agentic workflow
In the agentic system on your instance, an agentic workflow contains a set of LLM instructions with one or more AI agents that can execute an objective.
AI agent
An AI agent contains a set of large language model (LLM) instructions with the tools to perform these specific tasks.
Citation
Small, interactable number next to AI-generated content in the Now Assist panel that cites the source of the information.
Orchestrator
AI Agent Orchestrator provides a structured process to ensure seamless collaboration between AI agents so that the teams of AI agents can work together in harmony to manage and govern AI agents as well as track AI use cases
and add value across the enterprise.